Very frustrated at the moment. Got program Mon. finally, installed Tues. Left in RV yesterday. Have found a hotspot tonight....I have a VAIO Laptop with 23 GB left on hard drive and 512 RAM...running windows xp sp2....I know my way around software but not so great with tech...but can do with directions.....so here goes..
The program will work for a few minutes, maybe even as much as 20 min. then I get a message that there has been a problem and has to shut down. Of course no error number, to help me. I also have a hard time with the port for GPS (the one that came with it says Navigation GPS 168)....it likes port 4 but sometimes when it scans it doesn't show up in the list,other times it does. I select it and off we go.Do you have to select the port every time? Finally mid-afternoon today it would not even find the GPS...I disconnected it and then reconnected...still no go.
Is it my laptop......or is it this software? Hope someone out there can help me tonight while I still am able to pick up this wireless signal.
The program will work for a few minutes, maybe even as much as 20 min. then I get a message that there has been a problem and has to shut down. Of course no error number, to help me. I also have a hard time with the port for GPS (the one that came with it says Navigation GPS 168)....it likes port 4 but sometimes when it scans it doesn't show up in the list,other times it does. I select it and off we go.Do you have to select the port every time? Finally mid-afternoon today it would not even find the GPS...I disconnected it and then reconnected...still no go.
Is it my laptop......or is it this software? Hope someone out there can help me tonight while I still am able to pick up this wireless signal.
What GPS unit are you using with the software?
The GPS receiver that came in the package...it says 'Navation GPS 168' on the back of it
Navation GPS 168, that's the new USB GPS Stick based on u-Blox 5 chipset.
Not sure what could cause the shutting down issue.
:welcome: to the forums, on the road again!
Not sure what could cause the shutting down issue.
:welcome: to the forums, on the road again!
If your GPS is NMEA compatible (with a COM port interface or COM port emulation over USB), you can try to install GPSDIAG freeware to check if your GPS is working correctly for a couple hours. This will have the advantage of dividing the problem in a smaller one.
Is the problem is there also when you are not using a GPS unit?
Free NMEA Diagnostic tools
Is the problem is there also when you are not using a GPS unit?
Free NMEA Diagnostic tools
If you are using a USB extension cable in place of/ as well as the included cable, this can cause the computer to lose connection to the Navation 168 when the computer returns from Sleep/ Standby. However, any time I have seen this problem, uplugging and restoring the USB connection fixed it.
The shut down problem sounds more like it is related to the software. Have you tried a reinstall of S&T? Also, did you check in the XP Event Viewer to see if a code was left there?
Terry
The shut down problem sounds more like it is related to the software. Have you tried a reinstall of S&T? Also, did you check in the XP Event Viewer to see if a code was left there?
Terry
Thank you to you all for your responses. Got kicked off last night in a Flying J tonight. I am using the original cord so ruled that out and reinstalled software today.....again it worked for about 15-20min then it had to shut down. The GPS worked OK for the short time I used it before packing it away. I have 512 Ram and 23 GB. Could it be a memory problem.....is there somewhere that I can look that would tell me how much memory I have left?
Did you check the Event Viewer? Right click on My Computer and choose Manage from the menu. Check under Application in the Event Viewer to see if there is a message as to why the program had to close. If there is a notice and you double-click on it, sometimes the information given can show what the problem is. Unfortunately, just as often it is incomprehensible.
Terry
Terry
Hi Terry
Found event viewer and it said the following....warning, Source-Route Service; Category-none; Event I.D.-11014
I clicked on it and reads as follows..... the description for Event ID in Source (Route Service) can't be found. Local computer may not have the necessary registry information or message DLL files to display messages from remote computer. May be able to use /AUXSOURCE=flag to retrieve this description. The following information is part of the event. Failed to open Map Point routing construction file. See documentation for details.
Linda
Found event viewer and it said the following....warning, Source-Route Service; Category-none; Event I.D.-11014
I clicked on it and reads as follows..... the description for Event ID in Source (Route Service) can't be found. Local computer may not have the necessary registry information or message DLL files to display messages from remote computer. May be able to use /AUXSOURCE=flag to retrieve this description. The following information is part of the event. Failed to open Map Point routing construction file. See documentation for details.
Linda
That seems to indicate it got hung trying to perform a construction update. did you try to update it after leaving the wifi area?
Maybe the Microsoft people on this group might have a suggestion.
Terry
Maybe the Microsoft people on this group might have a suggestion.
Terry
Hi Terry
Have not tried to update it at all....would it be my wireless network trying to connect somewhere?
Hopefully will be at another Flying J tonight so will be able to log on again.
Again, thanks for your interest.
Linda
Have not tried to update it at all....would it be my wireless network trying to connect somewhere?
Hopefully will be at another Flying J tonight so will be able to log on again.
Again, thanks for your interest.
Linda
We arrived in Texas using our map book. Streets and Trips 2009 would not stay on screen consistently for 2200 miles. Sometimes it shutdown when I zoomed in or out. So I left it alone and it worked for an hour before shutting down. It was shutting off more than it would stay on.
Event viewer supplied the following information "warning, Source-Route Service; Category-none; Event I.D.-11014
I clicked on it and reads as follows..... "the description for Event ID in Source (Route Service) can't be found. Local computer may not have the necessary registry information or message DLL files to display messages from remote computer. May be able to use /AUXSOURCE=flag to retrieve this description. The following information is part of the event. Failed to open Map Point routing construction file. See documentation for details."
I have not tried to download new construction updates. I am using the GPS receiver 'Navation 168' with the original cord and also without, plugging the GPS directly into my laptop. I also reinstalled the software.
I turned off my wifi.....in fact turned off anything extra.
I have no idea what do do next. Does the above explanation mean my computer is still trying to connect to another computer? If so where do I look or if it isn't
Sincerely,
Linda
Event viewer supplied the following information "warning, Source-Route Service; Category-none; Event I.D.-11014
I clicked on it and reads as follows..... "the description for Event ID in Source (Route Service) can't be found. Local computer may not have the necessary registry information or message DLL files to display messages from remote computer. May be able to use /AUXSOURCE=flag to retrieve this description. The following information is part of the event. Failed to open Map Point routing construction file. See documentation for details."
I have not tried to download new construction updates. I am using the GPS receiver 'Navation 168' with the original cord and also without, plugging the GPS directly into my laptop. I also reinstalled the software.
I turned off my wifi.....in fact turned off anything extra.
I have no idea what do do next. Does the above explanation mean my computer is still trying to connect to another computer? If so where do I look or if it isn't
Sincerely,
Linda
Linda,
I have a suggestion, but i am not sure if it can help you and it may mess up your system. Do not attemp this if you are not technically comfortable (or without a backup or a restore point of your system). I think it is a little bit risky without a backup.
I don't know if you are running windows XP, but if yes, disable the windows firewall for a while after disconnecting from internet.
Install zone alarm (firewall free for personnal usage).
http://www.download.com/ZoneAlarm-Firewall-Windows-2000-XP-/3000-10435_4-10039884.html
Normally, in the old time when i used this product (i don't know for recent version), there was a kind of learning mode (you can use this mode). Each time a software will try to access the internet, a popup windows will happen from zone alarm that will ask you if you want to allow the program to go out on the internet (you may answer no to see what will happen, take care to not accept this forever because it won't show any popup later). This way, you will see if it is related when S&T is trying to access internet when it is dying. I don't know if it is possible to achieve a similar behavior with win xp internal firewall, because i seldom use it.
It is not a solution, but only a mean to get additionnal information on the problem. You can revert back to the system restore point (or backup) once you know enough about this.
I have a suggestion, but i am not sure if it can help you and it may mess up your system. Do not attemp this if you are not technically comfortable (or without a backup or a restore point of your system). I think it is a little bit risky without a backup.
I don't know if you are running windows XP, but if yes, disable the windows firewall for a while after disconnecting from internet.
Install zone alarm (firewall free for personnal usage).
http://www.download.com/ZoneAlarm-Firewall-Windows-2000-XP-/3000-10435_4-10039884.html
Normally, in the old time when i used this product (i don't know for recent version), there was a kind of learning mode (you can use this mode). Each time a software will try to access the internet, a popup windows will happen from zone alarm that will ask you if you want to allow the program to go out on the internet (you may answer no to see what will happen, take care to not accept this forever because it won't show any popup later). This way, you will see if it is related when S&T is trying to access internet when it is dying. I don't know if it is possible to achieve a similar behavior with win xp internal firewall, because i seldom use it.
It is not a solution, but only a mean to get additionnal information on the problem. You can revert back to the system restore point (or backup) once you know enough about this.
When I used to use ZoneAlarm (free edition) it was pretty well-behaved. You could easily uninstall it when you were done with it and it would uninstall cleanly. I never had any need to restore after using it.
The Windows firewall does not have a similar feature for blocking or asking for permission to allow outward internet access requests. Most firewalls do not have that feature, as far as I know. Everyone seems to focus just on blocking access from the internet rather than questioning access to the internet.
...ken...
The Windows firewall does not have a similar feature for blocking or asking for permission to allow outward internet access requests. Most firewalls do not have that feature, as far as I know. Everyone seems to focus just on blocking access from the internet rather than questioning access to the internet.
...ken...
Ok, my 2 cents worth. This is a somewhat interesting discussion about firewalls, however I don't think it is germaine to the case. Whether connection is blocked outgoing or incoming should not lead to the problems Linda is having. I even think the update message is a red herring, possibly not even occuring at the same time as the failure.
Since the time frame has expanded to an hour with the stopping of some services, it is more likely too many things are running in the background. Unfortunately, I am unable to test anything which might assist in resolving this isue. But firewalls... that is really out in left field.
Terry
Since the time frame has expanded to an hour with the stopping of some services, it is more likely too many things are running in the background. Unfortunately, I am unable to test anything which might assist in resolving this isue. But firewalls... that is really out in left field.
Terry
Terry said:
Firewall has nothing to do with the problem. I agree with that. This is just a way to figure out if it could be related when the application is going on internet or not (because it was discussed in this thread).
And it may also lead to new idea after, in my sense better than doing nothing and may be a different approach than
Sometimes the problem is far from what we think it is. Trying a couple of trail for exploration may help to figure out. And maybe it won't help at all...
Quote:
But firewalls... that is really out in left field
And it may also lead to new idea after, in my sense better than doing nothing and may be a different approach than
Quote:
Unfortunately, I am unable to test anything which might assist in resolving this isue
Sometimes the problem is far from what we think it is. Trying a couple of trail for exploration may help to figure out. And maybe it won't help at all...
My impression of firewall software equals what I think about UAC. It is so busy asking you stupid questions that you will never experience its possible benefits.
Terry
Terry
Actually firewalls isn't out in left field if you believe the information in the event log about the construction file. This is Microsoft software and my experience with Microsoft programs when using ZoneAlarm is that you will see some of the most unlikely programs trying to access the internet at the most unlikely times. Like, why would my word processor (MS Word) EVER need to access the internet (except maybe when I'm using the Help facility), and especially why would it be trying to do it when I'm simply entering text or opening a file?
But you're right that a more likely source of the problem is just too much stuff running while Streets&Trips is trying to navigate, especially if the laptop doesn't have a lot of memory.
...ken...
But you're right that a more likely source of the problem is just too much stuff running while Streets&Trips is trying to navigate, especially if the laptop doesn't have a lot of memory.
...ken...
Ok,
Here is another proposal (but it would require a lot of effort probably).
0- Is the computer meeting the minimum requierements?
1- Is the computer is stable when running any other application for a long time (you can try to use a software that do some kind of computer diagnostic and bench test for hours). Could it be related to a virus (use some online free virus scanner to verify)?
2- Is it a conflict with other software/hardware. To achieve this, you should disable as much as possible any other software/driver/tool that is running on your computer (including services) at the same time as S&T (Ken & Terry assumptions)
3- Could it be related to GPS hardware or GPS driver. For this, i have already suggested to try to install GPSDIAG and make it running for many hours (over night) to see if the computer will crash when S&T is not running and the GPS is used continously.
4- Use Zone alarm as explained above to try to discover if it could be related to internet access from S&T when crashing.
5- Try to disable text-to-speech function in S&T just in case it could be related to audio hardware/software (driver) problem.
6- When testing, try to use routine tests in S&T (always try to do the same steps) to generate a repeatable condition of the problem so when trying to change something, it could be possible to verify if it is better or not.
Is there anything else i am not thinking of ???
Here is another proposal (but it would require a lot of effort probably).
0- Is the computer meeting the minimum requierements?
1- Is the computer is stable when running any other application for a long time (you can try to use a software that do some kind of computer diagnostic and bench test for hours). Could it be related to a virus (use some online free virus scanner to verify)?
2- Is it a conflict with other software/hardware. To achieve this, you should disable as much as possible any other software/driver/tool that is running on your computer (including services) at the same time as S&T (Ken & Terry assumptions)
3- Could it be related to GPS hardware or GPS driver. For this, i have already suggested to try to install GPSDIAG and make it running for many hours (over night) to see if the computer will crash when S&T is not running and the GPS is used continously.
4- Use Zone alarm as explained above to try to discover if it could be related to internet access from S&T when crashing.
5- Try to disable text-to-speech function in S&T just in case it could be related to audio hardware/software (driver) problem.
6- When testing, try to use routine tests in S&T (always try to do the same steps) to generate a repeatable condition of the problem so when trying to change something, it could be possible to verify if it is better or not.
Is there anything else i am not thinking of ???
My copy of S&T 2009 is doing the same thing, I'm using a Toshiba M40X laptop. I'm going to try some of the suggestions mentioned here and will report back.
Cheers
Cheers
OK, I downloaded the GPS diagnostic left it running for a couple hours today.. it never lost signal or crashed, so I assume the GPS (ublox 5) is ok. I can also use it with Google Earth and there are no crashes.
I downloaded S&T 2009 trial from the MS site in hopes their download would be updated from my CD copy, I performed the reinstall option, and tried it with the GPS and again it crashes. I spose I should do a complete un-install and try re-installing.
I also updated the firmware for the GPS stick from U-blox. Didn't help anything or hurt anything.
Windows event log is showing an application error when S&T crashes:
Faulting application streets.exe, version 16.0.18.1000, stamp 484f63a1, faulting module streets.exe, version 16.0.18.1000, stamp 484f63a1, debug? 0, fault address 0x001da553.
I'm running this on a Toshiba laptop, Intel 1.5Ghz, 1280MB Ram.
No other app is crashing on this machine only S & T.
Cheers
I downloaded S&T 2009 trial from the MS site in hopes their download would be updated from my CD copy, I performed the reinstall option, and tried it with the GPS and again it crashes. I spose I should do a complete un-install and try re-installing.
I also updated the firmware for the GPS stick from U-blox. Didn't help anything or hurt anything.
Windows event log is showing an application error when S&T crashes:
Faulting application streets.exe, version 16.0.18.1000, stamp 484f63a1, faulting module streets.exe, version 16.0.18.1000, stamp 484f63a1, debug? 0, fault address 0x001da553.
I'm running this on a Toshiba laptop, Intel 1.5Ghz, 1280MB Ram.
No other app is crashing on this machine only S & T.
Cheers
Hi cobra, welcome to Laptop GPS World. Sorry to hear about the problem you are experiencing. What exactly happens? You start Streets and Trips, and then the program crashes as soon as you turn on GPS tracking?
Hi Marvin, Thanks for the welcome
No, It does run for awhile, it connects ok with the gps receiver, and tracks ok. Then randomly time wise, I get the message that it has to shut down.. Usially within 10 minutes. It does create an error report which list a lot of module numbers, which I could post if it will help. It seems to crash more when I tried to zoom in or out, and when in dynamic turn view.
Today I started if up after a fresh reboot, and left it running while I was working, so truck was not moving and I was not playing with views. I came out for coffee and the same error was up.
I'm going to try to remove the software and then clean the registry out and re-install the trial version I downloaded, hopefully I can activate it with my own key after lol.
Cheers
No, It does run for awhile, it connects ok with the gps receiver, and tracks ok. Then randomly time wise, I get the message that it has to shut down.. Usially within 10 minutes. It does create an error report which list a lot of module numbers, which I could post if it will help. It seems to crash more when I tried to zoom in or out, and when in dynamic turn view.
Today I started if up after a fresh reboot, and left it running while I was working, so truck was not moving and I was not playing with views. I came out for coffee and the same error was up.
I'm going to try to remove the software and then clean the registry out and re-install the trial version I downloaded, hopefully I can activate it with my own key after lol.
Cheers
I suspect re-installing Streets & Trips will not help, but that's just my guess. I don't know what to suggest, and I have no idea what the problem may be. Perhaps others will give you some suggestions.
P.S. If I were in your situation, and since I have no better idea of how to fix this issue, I think the first thing I would try to do is to see if I could add more RAM memory to the laptop. It wouldn't harm anything, it could help the performance of the laptop, and RAM is inexpensive these days.
P.S. If I were in your situation, and since I have no better idea of how to fix this issue, I think the first thing I would try to do is to see if I could add more RAM memory to the laptop. It wouldn't harm anything, it could help the performance of the laptop, and RAM is inexpensive these days.
I think I'm max'd out on ram now... I have over a gig of ram.... maybe you misread there.. it's 1280 not 128MB.
I did un-install it and cleaned the registry out last night, then re-installed the downloaded trial version (It did accept my cd key just fine). I'll put it back in the truck this morning and give it another try. If it is not more stable, I'll guess I'll start looking into another program... thinking maybe Garmin Mobile .
Cheers
I did un-install it and cleaned the registry out last night, then re-installed the downloaded trial version (It did accept my cd key just fine). I'll put it back in the truck this morning and give it another try. If it is not more stable, I'll guess I'll start looking into another program... thinking maybe Garmin Mobile .
Cheers
Hi Cobra,
I have the same problem then you (Streets & Trips does run for a while, it connects OK with the GPS receiver, and tracks OK. Then randomly time wise, I get the message that it has to shut down.) All my friends that use the uBlox GPS have the same problem; one of them is being discussed with Microsoft since 2 months, and the conclusion of Microsoft is to replace the GPS with a Pharos American GPS.
I replaced the GPS uBlox by a Pharos I had with Streets & Trips 2006, and never had problem since 2000km on trip to USA; so I conclude that streets & trips 2009 itself is not concerned.
The problem is with the GPS uBlox that is used in Canada, or the related drivers.
(excuse my English, I'm French from Quebec, Canada)
Serge
I have the same problem then you (Streets & Trips does run for a while, it connects OK with the GPS receiver, and tracks OK. Then randomly time wise, I get the message that it has to shut down.) All my friends that use the uBlox GPS have the same problem; one of them is being discussed with Microsoft since 2 months, and the conclusion of Microsoft is to replace the GPS with a Pharos American GPS.
I replaced the GPS uBlox by a Pharos I had with Streets & Trips 2006, and never had problem since 2000km on trip to USA; so I conclude that streets & trips 2009 itself is not concerned.
The problem is with the GPS uBlox that is used in Canada, or the related drivers.
(excuse my English, I'm French from Quebec, Canada)
Serge
Serge90 said:
I am not sure with your conclusion. It could be also related with a compatibility problem between ublox and S&T2009. It could be related to a bug in S&T.
To make sure, run for a full night (or day) the suggestion below with the ublox gps on your system ( i guess it would be really stable and will not crash):
From previous post:
Gpsdiag info
Quote:
I replaced the gps ublox by a pharos I had with streets & trips 2006, and never had problem since 2000km on trip to usa; so I conclude that streets & trips 2009 itself is not concerned.
To make sure, run for a full night (or day) the suggestion below with the ublox gps on your system ( i guess it would be really stable and will not crash):
From previous post:
Quote:
3- Could it be related to GPS hardware or GPS driver. For this, i have already suggested to try to install GPSDIAG and make it running for many hours (over night) to see if the computer will crash when S&T is not running and the GPS is used continously.
Ya I ran it on mine like I previously posted, no probs.. and no probs while running Google Earth. Only with S & T 2009.
So compatibility.. or bug.... no difference to us.. S & T does not work with their packaged GPS.
So compatibility.. or bug.... no difference to us.. S & T does not work with their packaged GPS.
Ok for compatibility problem between ublox and S&T2009, but what I mean is that with pharos gps, everyting is ok.
And the main question is why Microsoft don't correct the problem or evan why are they faking they dont know this issue with the canadian ublox package? I thought it was a reliable company.
And the main question is why Microsoft don't correct the problem or evan why are they faking they dont know this issue with the canadian ublox package? I thought it was a reliable company.
Yes I agree. I downloaded an updated driver this morning.. I'll test it our here over the next few days and post back here with the results.
Cheers
Cheers
Cobra, can you write the name and version of that driver, and may be where you downloaded it?
Version 1.2.0.1
Date : 19.12.2008
URL: <edit>Expired link removed</edit>
I installed it. Did have one crash within 30 mins. I restarted S&T and it has been running ok for the last few hours. I've not moved the truck though either, won't till tomorrow. I'll post any results tomorrow night.
Cheers
Date : 19.12.2008
URL: <edit>Expired link removed</edit>
I installed it. Did have one crash within 30 mins. I restarted S&T and it has been running ok for the last few hours. I've not moved the truck though either, won't till tomorrow. I'll post any results tomorrow night.
Cheers
at my opinion, only Microsoft can fix the problem with streets & trips, and the better way to reach this goal, is that everyone call up at that microsoft number 1-877-568-2495 and explain the issue. dont forget your serial number as they will ask it before answering you.
As I said, one of my frends got his gps replaced with an pharos from usa, after a series of calls at that number.
As I said, one of my frends got his gps replaced with an pharos from usa, after a series of calls at that number.
Well it's still crashing. Not as frequent but still crashing. I'll try the Microsoft number and see what I can accomplish with them.
Cheers
Cheers
Since with the new GPS receiver driver Streets and Trips now crashes less frequently, I wonder what would happen if you would put GPS Gate in between your GPS receiver and Streets and Trips. If you don't have GPS Gate installed, there is a free trial available.
I'll give it a try Thanks
Cheers
Cheers
Instead of GpsGate, you may try a free alternative also Xport which is working good with Streets and Trips: Xport
Still crashing with GPS Gate. Don't know if there is any since in trying Xport at this point. Guess I will try to make the phone call. Cheers
Cobra said:
I guess it won't change anything...
Quote:
Don't know if there is any sence in trying Xport at this point.
I downloaded the Garmin mobile pc software. It does not recognize the Ublox GPS. Is there a way around this? I did call MS, though not the number serge provided, I called the Canadian support number (800) 668-7975. They require the full error message/report. I'll run S&T today again and save the whole thing when it crashes. I must say I didn't stay on hold for long, maybe 2 mins, and they offered to call me back tonight rather then me going through their answering process again. I totally agree with serge.. anyone else having this prob.. call either number the saga continues... lol Cheers
cobra, the Streets and Trips GPS receiver with the u-Blox 5 chipset should work with GMPC. If you want, post more details in our Garmin Mobile PC forum.
Thanks, I updated the Garmin software and it now finds the receiver. No map showing, so I browsed a few posts in the Garmin forum.. and well. it's a can of worms I don't think I want to open. So I'll see if I can beat this S&T issue first. Seems it will be better then the Garmin software anyways. I guess I would be spoiled to get something to just work right out of the box lol. Cheers
well.. lol took it out this morning left it on all day in the truck.. drove home after work and no crash lol. So only thing different here is that I had installed the Garmin software. So I opened up Device Manager and it seems that the USB driver for the Ublox has changed from the one I had updated to from Ublox. I had dated 12-19-2008 ver unknown (Ublox update) and now I seem to have one dated 12-09-2008 ver. 1.2.0.1 Can someone check their USB Ublox driver that was installed with S & T and let me know the driver details so I can confirm this please. Cheers
Mine says v1.0.0.0 07-11-16.
I requested an update and now it is 1.2.0.1 08-09-12.
terry
I requested an update and now it is 1.2.0.1 08-09-12.
terry
Where did you get your update tcassidy?
Cheers
Cheers
I chose the 'Update Driver' button and let it search on-line. I believe the driver is from the Windows Update site.
Terry
Terry
Ahh ok.. When I installed the updated garmin software it musty have included the latest driver then. Thanks for the confirmation. Mine is still stable this morning.
Cheers
Cheers
I already have that driver since few weeks and it crashes as usual
Yep mine is still crashing also. Been on the phone with Microsoft twice now, they had me create a new user account thinking my primary was corrupt.. but no change. I should be talking with them again in the next few days.
Im looking forward to hear about you and Microsoft
allo Cobra, did you have good news from microsoft ?
Not yet, guys reading off his trouble shooting screen.. it's annoying, I'll try them back tomorrow.
Cheers
Cheers
Howdy folks... I never did solve the issue with 2009, but I finally downloaded Streets & Trips 2010, no more crashes.
Cheers
Cheers
cobra, thanks for finding this old thread and telling us the good news!
After installing version 2010, even the old version I kept on my computer seems to work fine.
I have Streets and Trips 2009 and NO GPS unit. The program always shuts down after a few minutes, and I get the same 11014 in the event viewer. My problem cannot be related to GPS, it must be a software problem.
Hi bomal, and welcome to Laptop GPS World. a lot has been fixed in the new 2010 version. I'd suggest to give that a try. Let us know if the issue persists.