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Streets and Trips error: Registry settings not copied correctly
bdobson
I have had Streets and Trips 2009 installed and runnung for a couple months and all of a sudden it won't run any more. When I click on it it says:

Your registry settings for this application were not copied correctly. To correct these settings, run setup again for this application from the location where you originally installed it.

I did this and got the same reply so I decided to uninstall and reinstall but keep getting the same reply when I try to run it.

Reinstalling doesn't fix the registry. Any ideas as to what to look for and what to do to in the registry to fix this?

Brian
Alaskanyukon
If you use Vista go to Windows Security Center and turn off "User Account Control". Streets will run again, you don't need to reinstall it!
bdobson
Thanks!! Alaskanyukon your suggestion worked.

Brian
badaldean
Every time I try to open Microsoft Street and Trips 2009 it displays an error of:

Quote:
Your registry settings for this application were not copied correctly. to correct these settings, run setup again for this application from the location where you originally installed it.
Can someone please help me with this, I have tried uninstalling and reinstalling it several times and it still will not work. My O.S. is Vista Home and I am the administrator for that matter only user.

P.S. Hopefully thank you to anyone who helps in advance.
tcassidy
Did you try as the error message suggested. Run setup again rather than uninstalling and reinstalling. It sounds like it is installed in a location other than the standard one.

Terry
badaldean
Yes, I have tried that to but it still does not work I have also tried creating another user account on my computer like a web site suggested still same error pops up.
Marvin Hlavac
Badaldean, I moved your and Terry's posts to this related discussion thread. Re-read the earlier made suggestion(s) for a possible solution.
badaldean
Thank you Marvin that helped the user control was the problem everything seems to be working fine now.
superbike999
Alaskanyukon

Many thanks for your solution. This also works with Windows 7 and Autoroute 2006. I have been trying to find a solution to this problem for 2 weeks. The Microsoft "solution" does not seem to work. If you uninstall the program as they advise and do a clean boot, "Windows Installer" will not load to reinstall the program.

Thanks once again

Dave in the UK
Wayneey
MS Streets & Trips 2009 has exhibited the same problem on my HP laptop running Windows Vista Ultimate 64. The MS workaround, i.e., running it in administrator mode, does work, but, an associated problem with that workaround is that Streets & Trips 2009 doesn't recognize any of the installed printers; it just gets into a circle saying there are no printers installed, do you want to install one, and just repeats that circle. Uninstalling Streets & Trips, deleting left over files, and doing a clean boot doesn't solve the problem.

What has worked, though only temporarily, is to uninstall the program, run a registry cleaner, then a registry defragger, followed by a reboot, and then reinstalling Streets & Trips. But, this is only temporary; after several hours, starting Streets & Trips results in the " ... files not copied correctly ... " error message.

But, disabling UAC does work ... thanks very much for the tip!

Has anyone been able to match this problem with a specific Windows update?
RoninV
Installed Streets & Trips 2010 (trial) on a Vista 32 bit system. Though disabling UAC is a viable workaround (thx Alaskanyukon), I prefer to retain this security feature system wide. I created Streets.exe shortcut, added it to the Start Menu, and made the necessary 'Run as Administrator' changes in the Properties tab of that shortcut.
Wayneey
Yes, I have done that also, and it allows Streets & Trips to open, but, in my experience, that doesn't solve the issue that Streets & Trips doesn't recognize installed printers. As always, individual experiences can & will vary ... !
dshogman
<edit>This message was moved here from another location</edit>

New to forum - hope you can help.

Have been using Streets & Trips for years, currently 2008. Last week I had some laptop problems, and the Dell lady updated my BIOS, and had me do a few other things, and then all was well again. All programs work except for Streets & Trips. I get a box that says the following in part:

Quote:
Your registry settings for this application were not copied correctly...
Went on to say that I should run Setup again from the original place I ran it from. So, twice now, I have tried to run Setup again from the DVD. Still same message.

My only other thought is to uninstall the whole thing and install it again. I'm concerned about all the maps I have made - if I do a complete install again and the program works, will the newly installed program still access all the maps I have?

Thanks for any help you can give me.
David
SpadesFlush
Welcome to the Forum, David!

The maps you have made will have been saved as EST files and, to the extent they have not been erased, should still be right where they were saved and therefore not subject to being lost by a fresh re-installation.

Even with a re-installation you may have license issues, however. If you do, a call to Customer Service at Microsoft should resolve them to your satisfaction.

But, bottom line, I think you should try to re-install the application from the CD. Don't forget to write down your license number before uninstalling.
dshogman
I assume by license you mean the Product Key in with the DVD?
SpadesFlush
That's it.
dshogman
Nope. Did and uninstall from the CD and then a new install. Nowhere did it ask for the Product Key which I thought was strange. But I'm still getting the same box regarding the registry settings not being copied correctly and the program will not load.

Anymore thoughts?
SpadesFlush
David, it sounds like there is a problem in the registry that is not resolved by the uninstall.

Looking at the Microsoft technical knowledge base, I see the following article: Error message when you try to use Streets & Trips: "Your registry settings for this application were not copied correctly".

Give that a try; it seems to be specifically on topic for you.
dshogman
Eureka! Guess that was one article I did not come across in my searching. Had to enter the Product Key and do the activation thing and now all seems to be working fine. Will do a 'restart' to be sure all is well after that.

Thanks.
SpadesFlush
I'm glad it worked out for you, David.

I hope you'll keep coming back to the Forum for more-"fun" things.
dshogman
Thanks again. All is working. Only wrinkle is that the User Account control box pops up to ask for permission to proceed. Doesn't happen with other programs. Greek to me.....
jerry0627
I've been using Streets & Trips as well as Auto Route for some time now. It has been running good with no problems.

However this has begun and the only way I've found is to set up another user account and log-off and log-on with the new user.

This is the full message: "Your registry settings were not copied correctly. To correct these settings, run Setup again for this application from the location where you originally installed it."

I tried this but it did not work. I uninstalled and reinstalled it did not work. The only way I've found is with a new user. Anyone got any ideas or suggestions?
tcassidy
Did you try starting the program from the 'Streets.exe' file in the folder where Streets & Trips was originally installed? This would be in the Progam Files or Program Files(X86) folder depending on your operating system. Sometimes, the installation does not complete properly and the icon created on the desktop can be faulty.

Terry
Ken in Regina
As Terry said, it's common for the installation of the program to be just fine but the link in the desktop icon is screwey. Find Streets.EXE and launch it (double-click). If that works, delete the desktop icon and create a new one.

For those wondering how to create a new icon on the desktop, find Streets.EXE, right-click on it, select "Send To..." and then select "Desktop (create shortcut)".

...ken...
Bill Hulse
New PC Windows 7 - Streets 2009 - same issue registry error message after install. Tried selective start ups removed things no help - finally uninstalled and reinstalled in a new file location (just used 09 Vs 2009) - then from that program file location made shortcut to desktop - it worked!
johno67
NONE of these fixes have worked for me at all. This version simply will not work in Windows 7.
Marvin Hlavac
Hi John, and welcome to the forums. What symptoms do you experience? Are you getting the "Registry not copied correctly" message?
budmona
<edit>Post moved from another location</edit>

The following message appeared when trying to open Streets - have uninstalled, reinstalled with no luck. Will the 2011 version (if I buy it) correct the problem?

Quote:
Your registry settings for this application were not copied correctly. To correct these settings, run setup again for this application from the location where you originally installed it.
Marvin Hlavac
Hi Budmona, I've moved your post to this thread. Have a look at the suggestions above for a possible solution.
budmona
Thanks for moving my post to the right place!
Tried everything - No Luck!
Question still remains - If I start over with a new version of S&T 2011 - do you think it might work?
pandrz
I got a new Windows 7 computer for work and all the programs run well. I went on vacation and shut down my computer for 13 days and when I returned my Microsoft Streets & Trips 2010 says "Your registry settings for this application were not copied correctly. To correct these settings, Run Set-Up again for this application from the location where you originally installed it". Why, after it worked for 4 months does it have registry problems? I uninstalled and reinstalled and even downloaded the 2011 version only to get the same Error - HELP
Marvin Hlavac
Hi Pandrz, and welcome to the forum. I moved your post to this related discussion thread. See if you can solve the issue by trying the suggested idea(s) on the preceding pages.
dbrah
I have Streets and Trips 2011 and have been using for almost a year without any problems until about a couple of weeks ago. It seems every time Windows does an update Streets and Trips won't load. I am running Windows 7 64 bit. I have had to restore my computer I think 4 times now, delete and reinstall Streets and Trips to get to work. This happened again, but I do not want to restore due to other work I do not want undone... not to mention shouldn't have to keep doing this. Any help would be greatly appreciated. Need for work and going nuts over this.
Marvin Hlavac
Hi Dbrah, and welcome to the forum. When you say the program "won't load", are you refering to the issue discussed here, which is the following error message:
Quote:
Your registry settings for this application were not copied correctly. To correct these settings, run setup again for this application from the location where you originally installed it.
or, are you experiencing other issue which is preventing S&T from starting?

Windows 7 64-bit had a fix released which addressed an S&T start up issue, but it didn't relate to the above registry error. You may read about it at the following link: http://www.laptopgpsworld.com/4690-fixed-streets-trips-stops-responding-startup-screen-windows-7-a
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