HomeDeLorme


No plans to update LT-40 serial emulator to work with Vista, 7, or any 64 bit system
gunnermac
After trying to install the serial emulator on a Vista laptop and not having it work without Googling for work arounds, I emailed Delorme tech support.

I was utterly astounded by the Delorme response:

Quote:
There are no plans to update the emulator to work with Windows 7 (Vista) or any 64 bit system.
Now that is the way to be sensitive to the needs of your customers and influence buyers for your products.
Marvin Hlavac
Thanks for sharing that interesting piece of information. I wonder of GpsGate could help here. Have you tested GpsGate by any chance?
gunnermac
There was a thread on the Delorme LT-40 board concerning the work around for vista.

I think that the answer was that it did not work with GpsGate.

The solution for Vista was to run it in XP compatibility mode. It was a little difficult for my son to get it working correctly though and he said that for some reason that it did not start on system startup.

We really need an emulator that is designed to work with Vista and Win7. A workaround is not the answer for Vista when it has been operational now for what -- a good two or three years.
Bryanspins
I have a BT20 and posted here about it for my new tablet.
I have spent the night looking at Street Atlas and Streets & Trips to try and pick a solution for my New Windows 7 64 HP TM2 Tablet. (I am open to others also)

It seems (so far) to have caused me a problem in any direction I turn, unless I start fresh... I have an older copy of SA and a BT20.

I have just changed working for one of the largest multinationals to a small European company started by one of my interns 10 years ago. (yes,....they layed of 45% of my group ; over 100 people) Having started and run small companies, and being surrounded in my family by small business owners, I am sensitive about trying to support small businesses. All things equal, I would consider SA over S&T to keep the competition lively (and all the companies honest),

But it is looking like I am going to have to pick a solution based on who will work with my (mildly) state of the art system compatibility.

I hope Delorme management and development is working on a reasonable Win7 64Bit solution. (If you are listening, you can contact me here. I'd even be willing to sign NDA's ;0) I did a lot of Beta testing of CAD/CAM/Cax over the years and also would be willing to Beta test if I knew the company was responsive.

Bryan
tcassidy
I can't see why you would need an emulator to use a Delorme product with Delorme software. However, I think the right choice is to abandon the BT-20 anyway. It is an older technology (LT-20 with a BT sled) and has been replaced with better GPS devices, even by Delorme. you could use any USB GPS device (such as the GlobalSat BU-353) or BT unit and get better results with the software of your choice.

Terry
Ken in Regina
I agree with Terry. Your problem has nothing to do with selecting an appropriate nav program. It has to do with lack of a driver for your current GPS receiver. Dump it and pick up an inexpensive one that has a driver for your system and you're in business. Then you can pick whatever nav program suits you.

...ken...
DCahail
I guess I bought a proverbial lemon when I bought it bundled with Streets & Trips 2010. I have a Windows 7 x64 core i7 laptop. The lack of support for x64 is discouraging at best. I would assume that DeLorme has some legal responsibility to support this product under the x64 platform and hence are legally liable. I did not find a statement anywhere on the packaging stating that this product would not work on an x64 system.

I am an avid Microsoft software user. I like Streets and Trips. I have used it for years. Too bad I will have to find something else. However, I will assert myself to form a colliation to encourage DeLorme to fix this issue by engaging all users who have been wronged by purchasing the bundle only to find it does not work. Microsoft Technical Support stated that "This part of the package is a Delorme Issue. Please contact them for support of the receiver." I guess that is double speak for "We have your money and you are out of luck!" Anyone with a potential fix or wishing to form a colliation is encouraged to post.
tcassidy
That is really confusing. Why would you buy a Delorme GPS device bundled with a Microsoft navigation program? And why would you expect Delorme to provide a method - with your operating system- to support a rival product?

Streets & Trips 2010 is normally bundled with a Navation GPS and Microsoft does provide drivers to make that work with Windows 7 64 bit operating systems

Terry
DCahail
Thanks for the info. I went to a computer show in SF and found it there. It was bundled from DeLorme with Microsoft Streets and Trips 2010, just like DeLorme sells it bundled on their website. I checked before purchase using my cellphone web browser. Like I stated a lemon. Great MS just the GPS does not work. I'll have to get a replacement. On the other hand Delorme needs to wake up and enter the x64 world or they will not survive the future as MS is going x64 with everything including office 2010. All I need to locate is a new GPS unit.

Thanks again. Delorme and its products are off my list forever, and I will make sure the public knows what they sell is not x64 compliant. I guess they can't afford the $499 license fee to.
tcassidy
The Delorme Eathmate will work with Delorme products. They released the extra software just so people could use it with other navigation software as well. I guess they don't think it is worth their effort to upgrade the free software for other company's products. I tend to agree with them.

If you already have Streets & Trips 2010, a separate USB GPS receiver would be a great addition. We like the GlobalSat BU-353 and 64 bit drivers are available for it.

Terry
umanemo
I too have chased this cloud of obscure hope, but to no avail. I just ask, who is at fault here; Microsoft Windows 7 x64, or DeLorme for not getting with it and keeping up with "today's advancing technology"? I have seen posts on this topic that go all the way back to Sept. 2009! Do you think DeLorme has had enough time to do a little tweek to their Emulator? Which is not their baby anyway, it is developed by a subcontractor "Constellation Systems". C'Mon guys reach into the basket of cash you have gleened from us and pay out a little development incentive.

I have already purchased a $4000 Vista notebook shaped paperweight, and now I also own a $1000 Windows 7 x64 laptop shaped paperweight. At least I know my reliable paperwork won't fly away anytime soon!

Oh yes, I tried Vista and WIN7 in "XP compatibility mode" in my experiments both neither could rearrange their registry's in order to run the software correctly. I'm thinking the folks at DeLorme would have sent out an advisory to pursue that route just to hold off the wolves until they could get it together.

Looking for other alternatives.
tcassidy
If you can spare that much for a desktop and a laptop, I am surprised you can't find a few dollars for a USB GPS. There is nothing special about the Earthmate devices that make them the be-all end-all in GPS receivers.

Terry
Marvin Hlavac
Umanemo, welcome to the forums. Less than $40 will buy you a BU-353...
Ken in Regina
Quote:
Originally Posted by umanemo
I just ask, who is at fault here; Microsoft Windows 7 x64, or DeLorme for not getting with it and keeping up with "today's advancing technology"?
DeLorme has buried the LT40 with its outdated technology and has moved on with "todays advancing technology". Perhaps you should consider doing so, too.

...ken...
tcassidy
As far as I know, the Earthmate will work with Delorme's products using 64 bit operating systems. It is only the add-on program that allows the Earthmate to be seen on a COM port that has not been updated. I can't see why anybody thinks Delorme should resolve that issue. Delorme's navigation products will work with a wide range of GPS receivers including their Earthmates.

Terry
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