Thanks Ken, I would have tried to intervene sooner.
Terry, I have completed the steps outlined in the link you provided, and I think all is in order on my computer. Now, if I can get my wife's XP out of her hands I guess I need to do the same thing with hers, and then with my netbook. Right? Since I don't have access to either of these machines I assume the steps are different, but something I can do?