HomeMicrosoft


New hard drive and Streets & Trips activation question
TechnoGuy
The hard drive died in my laptop. I bought a new hard drive and now I am rebuilding. I had Microsoft Streets and Trips installed on my laptop and my desktop. Am I going to have a problem reinstalling S&T on my laptop when S&T phones home to register.
Marvin Hlavac
I was in the same situation some time ago. I was changing my system from XP to Vista, and I used a new hard drive for that purpose. All other hardware stayed the same in the PC. Upon installing of Microsoft Streets and Trips 2008 the activation didn't work (as I had previously used up both of my allowed activations).

If I recall correctly when the activation failed it prompted me to telephone Microsoft Technical support (a phone number was included). I phoned them and they helped me activate it over the phone. It was quick and painless .

I was told that if there was no hardware change the activation would succeed.
TechnoGuy
I guess I was paranoid for no reason. It activated without a hitch. Thanks for the help.
Marvin Hlavac
Was Microsoft Streets and Trips activated on only one computer before?
TechnoGuy
No it was activated on my Desktop and my Laptop. Go figure, I was positive that I would have the activation problem
Marvin Hlavac
That's good to hear!
Marvin Hlavac
Let me revive this couple of week old thread by adding another user experience with the on-line activation. As I mentioned in another thread earlier this morning, I experienced some issue related to my Vista installation on my mobile PC. My Vista PC would not start, and after a couple of attempts to correct it failed, I decided to do a clean install. I reformatted the hard drive, installed Windows Vista, and then I installed Streets & Trips 2008 (again).

I previously activated this S&T 08 twice on-line and the third time over the phone. I didn't know at this point if I would have to phone again to activate the 4th time, or if the activation procedure would know I'm activating on the exact same hardware as once before.

I'm happy to report that a phone call was not needed this time around. The activation went smoothly. It was just a matter of clicking the "Next" button a couple of times .
TechnoGuy
Hey, that is great. Did you set it up as close to as possible to the previous installation?
Marvin Hlavac
There was no hardware change this time around at all. The previous time, when I needed to phone to activate, there was a new hard drive, and possibly even more memory (if my memory serves me well ).
laptopgpsworld.com About