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Streets & Trips installation successful, but then it starts installing again
Horizon05
I have Windows 7 / 64 bit and Microsoft Streets & Trips 2010 WILL NOT install properly. Is there something I am doing wrong?
Larry
Hi Horizon05,

Tell us more details and maybe we can help. What symptoms are you experiencing? If there is an error message - what exactly does it say?

Thanks,
Larry
Horizon05
While installing, Streets & Trips seems to be installing just fine. At the end it even says "Installation successful". However, when I click on the icon to open the program, it just starts installing again. Or if the disk is not in the drive when I click on the icon, it tells me to put the disk in the drive to begin the install. I never get past this. I've tried 3 times and gave up. I've rebooted my computer and even did an uninstall for a clean re-install.

It shows up in my list of programs, but does not work. Could this be a Windows 7 / 64 bit issue?
GadgetGirl
I installed S&T 2010 on Windows 7 64-bit with no problem on my desktop PC. I did install it from the downloaded trial version and bought the license later after I decided I liked it. Maybe try downloading the trial and install from that, then enter your CD license key.
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SpadesFlush
It seems to me that your desktop icon is linked to the wrong file in your application folder; it should be linked to Streets.exe.
Horizon05
It seems to me that your desktop icon is linked to the wrong
file in your application folder; it should be linked to Streets.exe.

~~~~~~~~~

Can I link my icon? If so how would I go about linking my icon to Streets.exe?

Please keep in mind that I'm not that computer savvy...my son usually does a lot of my computer work for me, however, he's not available these days. But I can follow step by step directions when HE has me do stuff.

Thanks!
Horizon05
Quote:
Originally Posted by GadgetGirl
I installed S&T 2010 on Windows 7 64-bit with no problem on my desktop PC. I did install it from the downloaded trial version and bought the license later after I decided I liked it. Maybe try downloading the and install from that, then enter your CD license key.
Thanks GadgetGirl, I did think of doing that but when I checked at the d/l site, it was going to take in excess of 13 hours to d/l! I'm thinking I'll reserve that for a last resort.

I live in an area that has frequent power outages and that would worry me -- It's my kind of luck that I'd get to the last hour and there'd be a power outage!
SpadesFlush
Quote:
Originally Posted by Horizon05
...

Can I link my icon? If so how would I go about linking my icon to Streets.exe?

...


Please, left-click on the desktop icon as it is now, go to "Properties" in the box that appears and tell us what it says in the box that says "Target".
Horizon05
It says "Microsoft Streets & Trips 2010.
tcassidy
Unfortunately, if this is the problem, a standard installation icon on Vista or Win 7 gives no indication of the target location. I checked all the tabs and that location is not provided. I could suggest where to look for 'streets.exe' but I have no 'standard' installations. Somewhere in Program Files, I would assume.

Did you try searching for 'streets.exe'?

Terry
Attached Images
properties-page.jpg  
SpadesFlush
There's your problem; it should point to the Streets.exe application file.

Do you know how to search your computer for "Streets.exe"?

Sorry, Terry, yours posted while I was typing.
tcassidy
I tried this in Vista (similar to W7) and it is a 2 step process. Open the Start menu and type streets.exe into the 'Search programs and files' box below the menu. Right click on the result and choose 'Open file location'

Once you find 'streets.exe',right click on it and drag it to the desktop while holding the right mouse button down. Release the right mouse button and left click on 'Create shortcuts here' from the resulting menu.

If clicking on the icon you just created starts S&T 2010 then great. Otherwise you have a different problem.

Terry
Attached Images
streets.exe.jpg  
Horizon05
You won't believe this! It's working!!! Thank you guys SOOOO much! Let me explain what happened.

I performed a search as suggested for streets.exe. As soon as I hit enter, immediately my registration form popped up. "Did I want to register or do a 60 day trial." At first I chose the trial to see if things would work. So I did a sample trip and things worked just fine. Then I closed the program. As feared, when I clicked on the icon, I got same old stuff. It started re-installing. I cancelled. So, I typed in streets.exe in the search again. It asked me again if I wanted to register. So I did full register this time because I knew were getting somewhere. Closed the program again and clicked the icon. Again, the re-install stuff. Cancelled that again. Then deleted all my icons. (The one on my desktop and the sticky at the top of my start/programs list). Then I went back to my search, typed in streets.exe again. When that icon popped up in the search window, I dragged it to my desktop and believe it or not...that one works. It opens the program with absolutely no problems whatsoever!!! I even rebooted the computer to see if it was stable. It is! I've opened and closed the program several times and the program is working like a champ!!!

We really need this program as we are planning a motorhome trip thru Alaska this summer and I need it to help me plan our route! My 2007 version will not work on my new computer.

I cannot thank you folks enough for pointing me in the right direction. Hopefully, if anyone else ever has this problem...this will help them! Again...thank you sooooooooo much!
Horizon05
Quote:
Originally Posted by tcassidy
I tried this in Vista (similar to W7) and it is a 2 step process. Open the Start menu and type streets.exe into the 'Search programs and files' box below the menu. Right click on the result and choose 'Open file location'

Once you find 'streets.exe',right click on it and drag it to the desktop while holding the right mouse button down. Release the right mouse button and left click on 'Create shortcuts here' from the resulting menu.

If clicking on the icon you just created starts S&T 2010 then great. Otherwise you have a different problem.

Terry
Terry, you are absolutely correct. That's exactly what happened when I performed the search! You must have been writing this just as I was 'discovering' it!

I'd give a pretty penny at this point to know why the original icon didn't work on my desktop, but everything worked just fine when installed on my laptop!

The ONLY think I can figure is my laptop is 32 bit with a windows 7 upgrade, and my desktop is 64 bit and came with windows 7 when purchased last November.
tcassidy
It could be that or it might be your antivirus program. That might have blocked a message you needed to complete the install. Sometimes its a good idea to stop your antivirus program while doing an install. Restart your computer afterwards to ensure the antivirus program restarts fully.

Terry
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