Garmin Tech Support says their update to CN Europe update does not work; they are working on a fix. I have both CN North America NT and CN Europe NT installed and working on Garmin Mobile PC. Last week I paid Garmin $150 for nüMaps Lifetime North America and Europe update. This version for both North America and Europe is only available from Garmin as a download – not from stores. Before I bought it, Garmin Tech Support told me it would work with my Garmin Mobile PC. After a week of unsuccessful attempts to update my maps, I called Garmin Tech Support. Garmin told me they are aware of a product bug that is preventing the update from working. They are working on a fix, but don’t know when it will be ready.

Thanks for providing this update. How far do you get when trying to apply the update from your download? I'm sure Garmin tech support made you aware the GPS should not be attached when doing the update contrary to what the instructions say.

Terry

I got almost all the way thru to the point of entering the Product Key; many times. At this point I get an error message saying the “Invalid Product Key”. Unfortunately this occurs after 20 minutes of file extraction, and the install process will not back step so you must start over each time. Yes, contrary to the instructions in the update window, the Garmin GPS receiver must be unplugged and MapSource may not be running in the background. I tried with and without the GPS receiver, nothing worked. Garmin Tech Support gave me other Product Key numbers to try but none worked.