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Error: nRoute could not find any MapSource products
adcockj
I have MapSource (6.15.x) installed on my laptops (a Sony Vaio and ASUS EEE PC -- both running Windows 7), along with some Garmin topo maps and City Navigator 2010.x for my 60CSx. Everything works fine.

I recently decided to download and install nRoute. I used it years ago but quit using it when Garmin quit supporting it, but I'd like to use it for Jeeping now.

On my EEE PC, the install went fine, and everything works as expected. On the Sony, the install went fine, and when I run nRoute from the install screen, it's fine -- sees the maps, works great. But once I close it and try to restart it from the desktop, I get the "nRoute could not find any MapSource products" error message. If I run the install again, it works fine just like before, but I still can't run it from the desktop. MapSource, nRoute, etc were installed using the defaults on both laptops.

Is there somewhere in the registry that tells nRoute where to look? I tried putting a shortcut to MapSource in the nRoute folder, but that didn't help.

Thanx/Jerry
tcassidy
nRoute uses the same registry entries as MapSource to find the installed maps. As you say nRoute works fine from the installation start request, is it possible the icon on the desktop does not point to your install? Try opening the folder nRoute was installed in and start Route from there by clicking on 'nRoute.exe'.

Terry
tcassidy
The install directory for nRoute is listed in the registry at HKLM\SOFTWARE\Garmin\MapSource\Products. Directly above that are the map entries that older MapSource and nRoute programs can find. They are in 'Families' and 'FamiliesNT'.

Products which are not listed there but appear in newer versions of MapSource will not show in nRoute. They must be converted to the older format using MapReverseConverter JaVaWa GPS-tools | Use City Navigator Europe NT with MapSource 6.13.7

However, this can't be your problem as you do see the maps in nRoute at one stage of your installation.

Terry
adcockj
Terry: You're correct that this isn't a "wrong format" problem... I've done the conversion of the 24K maps back to the older format, and can see them in nRoute (if I do the install and run from the install program). And I've tried running nRoute from the directory listing...no help.

I think I'll bring up RegEdit in the Sony and the EEE and see if I can see any differences anywhere -- since it works fine there.

/Jerry
tcassidy
Comparing it to a working system is always a good approach. Probably there are 2 instances of nRoute on the computer and the one you are using is not the one listed as the installdir for nRoute at that registry location. I can't think of any other reason it wouldn't work.

Terry
adcockj
Terry:

Bingo! I tried finding multiple instances of nRoute on the laptop to no avail. I kept thinking about it after your response, however, and it struck me to try running it as administrator (even though my login has admin rights). It worked!

So now I just need to figure out how to launch it without having to right-click/run as admin.

Thanx/Jerry
adcockj
One more update for Windows 7 users...

To make nRoute work correctly on this particular Sony Windows 7 laptop, I can click on Properties->Compatibility Tab and check-mark either 1) the Run as Admin box, or 2) the XP SP3 Compatibility mode box.

I'm not sure how this laptop is set up any differently than my ASUS EEE, but on that netbook, I don't have to run it in compatibility mode or as an admin.

Anyhow... just a data point for anyone experiencing similar problems.

Cheers/Jerry
Ken in Regina
Glad you found how to get it working, Jerry. Just as another Vista/Win7 tip, any time I'm installing older software I'm in the habit of automatically doing the following:

- Don't let the autorun installation proceed. Exit from it, open Windows Explorer (My Computer, whatever), go to the CD or DVD, right-click the SETUP.EXE file and Run as Administrator.

- After the installation is done and before running the application the first itme, go to the desktop shortcut, right-click the shortcut, select Properties, on the Shortcut tab click the Advanced button (lower right), check Run as Administrator.

- Or if it needs even more help, find the executable (*.EXE file) for the application in its installed folder, right-click it and check BOTH the Run as Administrator AND the Run in Compatibility Mode settings.

I generally do the latter .. the settings on the executable. That way if I trash or change the desktop icon I don't have to worry about it not working next time I run it.

Your Mileage May Vary.

...ken...
tcassidy
What is this administrator thing? Some people experience problems with it and others don't. I just installed nRoute 2.76 from my network on my Win 7 (32 bit) desktop and, other than having to create a desktop icon, it opens fine. No run as administrator or compatibility mode required. There must be something else that is causing this.

Terry
Ken in Regina
I have no idea what causes the problems that these settings overcome. I've had enough issues with Vista and Win7 on my various computers when installing or upgrading to them that I've just gotten into the habit. Way quicker and easier to do it to all older software at installation time than to mess around trying to figure out why they won't work if they decide not to.

Takes less time to do it on all the older stuff when I install it, even if it's not necessary, than the time spent troubleshooting if even one program causes me grief.

...ken...
Twistoff
<edit>This message was moved here from another location</edit>

Hello, I have a Garmin Oregon 550, Topo Canada which came with my Garmin, Mapsource 6163, nRoute 276. I installed all the above to 3 different laptops , 64 bit, 32 bit, Windows 7, Windows XP, and I have the same problem... that is when opening nRoute it gives the error "nRoute could not find any Mapsource products...".

I tried to use the map converter MRCsetup to convert the maps and now it allows me to get into nRoute, but it will not recognize my Garmin or anything USB. Mapsource does recognize the map and the Garmin.

Any help getting nRoute going would be greatly appreciated. Thank you.
tcassidy
So, by converting the Canada Topo map, you see it ok in nRoute. That is a step in the right direction! Whether or not nRoute can use the Oregon as a GPS, I can not say but it might be you have the Oregon in the wrong interface mode.

To be seen by MapSource, it is probably in mass storage mode. You need to change that to Garmin Serial mode to be used by nRoute as a GPS.

Terry
Attached Images
oregon-interface.jpg  
Twistoff
Thank you for replying to my post Terry. It was in Serial Mode and so I decided to just try some of the other modes. I put it into Spanner mode and when it asked if I wanted to use mass storage I selected NO and lo and behold it worked...happy dance.

Thanks again...Don
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