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Streets and Trips 2009 no longer connects to Internet for construction updates
mover50
My Microsoft Streets and Trips 2009 will no longer connect to the Internet for construction updates.

Regards,

Kent
Larry
Hi Mover50,

:welcome: to the forum.

The S&T 2009 construction updates are working for me as expected. Anybody else having issues?
Marvin Hlavac
It seems to work fine here, too. Kent, are you receiving any error message(s)?
mover50
OOps, forgot to mention that part.

Getting this message:
Quote:
An Internet connection is required in order to download construction updates. Your computer is not properly configured to connect to the Internet.


Thanks and regards,

Kent
Marvin Hlavac
Did the construction update work in the past? Did you recently start using new firewall software that can be preventing Streets & Trips from accessing the Internet?
mover50
Yes, it has always worked in the past.
No new firewall. I use the Msft Windows Vista Firewall.

Thanks,

Kent
Larry
How about the other online features? Do they still work?

Do a search for "Pizza, Denver, CO" and see if you get a results list with ratings and reviews.

Also, try to search for coupons around an area.
mover50
Coupons Search does not connect.

The only live search I know of is the one that takes me to BING and it works.

Is there another live search option?

Thanks and regards,

Kent
Marvin Hlavac
Kent, a few weeks ago there was a similar topic here. At the end, the user realized his firewall settings were the issue. Interesting reading: http://www.laptopgpsworld.com/3401-unable-download-streets-trips-construction-updates-internet-config-issue
mover50
I have checked out the firewall issue and that does not seem to be the problem.

Thanks and regards,

Kent
Larry
Quote:
Originally Posted by mover50
Coupons Search does not connect.

The only live search I know of is the one that takes me to BING and it works.

Is there another live search option?

Thanks and regards,

Kent
If you are connected to the internets and you make a search like the one in the attached picture you should see results with ratings and reviews - this is "live" data from the web.
Attached Images
onlinesearch.jpg  
mover50
Larry,

I don't get what you get. My version of Microsoft Streets & Trips is 16.00.18.100 2008 actually.

I get this however.

Thanks and regards,

Kent
Attached Images
capture.jpg  
GadgetGirl
Your screenshot looks like you are not connected to the Internet.
Larry
Kent - have you tried to uninstall then re-install the software? This has been known to occassionally fix various issues.
Muddler13
Streets & Trips likes to use IE, make Internet Explorer your browser of choice. Streets & Trips looks for Internet Explorer and will report the error if IE is not the browser of choice. I changed to Firefox and set FF as my browser of choice and the updates quit working. Try changing it back to IE, it worked for me. You can still use another browser to surf the Internet.

Muddler
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