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Garmin Communicator won't work with Garmin Mobile PC
guitarmonster
System specs:

Asus Eepc 1005hab, Windows 7 Ultimate (x86)
Mozilla Firefox
Garmin Mobile PC

This is a brand new laptop specifically set up for navigation. I installed the Garmin Communicator plugin for Firefox. The communicator found Mobile PC with no problem. Whenever I go to send an address to the GPS I get the following error message:

Action aborted. The following unexpected message was received from the device:

Windows Error Code: 123 The filename, directory name, or volume label syntax is incorrect. Path: C:\Users\Nav\AppData\Roaming\GARMIN\Devices\Garmin Mobile PC/C:/

When I send a location the communicator page shows up, and asks me to select my device. I check off Garmin Mobile PC and click on the "Send to GPS" button. After pressing that button the above error comes up with no delay. Obviously the communicator is attempting to send the data to an invalid location (i.e. at the end of the path, you will notice there is a C:/) so my first thought was that there is a setting that is corrupted somewhere.

Notice the C:/ on the end of the path, that alone makes it invalid and therefore it cannot be opened.
I tried the following steps to try to find the source of the error:

1. Installed the Garmin Communicator in Internet Explorer, so I could determine if it was a Firefox problem, the same error occurred so I know it's not browser related.

2. I opened up the registry editor, and searched for the path in there, no results found.

3. I tried looking in different folders under AppData to see if the setting was in there, no matches (well at least I didn't see any)

So I don't believe it to be a browser problem, but I just can't seem to find the source of the problem, and I have only found very few people on the net who has the same problem, but no solutions.

I am very computer savvy, including everything up to software development, so I'm not afraid to dig in if needed. If anyone knows where I can correct this invalid setting please let me know. I'm pretty sure if I am able to remove that C:/ on the end of the path it will begin to work.
Ken in Regina
It's possible you may be looking for the wrong thing. If you look at the end of the path, it looks like the "/C:/" is being grafted onto the end of the correct path. Notice that the rest of the path has back-slashes "\".

So you might look in the Registry for entries in the Garmin-related stuff with "C:/" or just the forward slash "/" and see if you can find where that's coming from. I'm not sure if it will turn up anything fixable, or anything at all, but that's where I would look next.

It seems like I've seen an error like this before, possibly related to Communicator. But it's just tickling the edges of my admittedly shakey memory.

...ken...
tcassidy
Me too Ken. I know I've seen it but can not remember exactly where!!

Terry
guitarmonster
Quote:
Originally Posted by Ken in Regina
It's possible you may be looking for the wrong thing. If you look at the end of the path, it looks like the "/C:/" is being grafted onto the end of the correct path. Notice that the rest of the path has back-slashes "\".

So you might look in the Registry for entries in the Garmin-related stuff with "C:/" or just the forward slash "/" and see if you can find where that's coming from. I'm not sure if it will turn up anything fixable, or anything at all, but that's where I would look next.

It seems like I've seen an error like this before, possibly related to Communicator. But it's just tickling the edges of my admittedly shakey memory.

...ken...
No actually that is exactly what I was pointing out, the C:/ on the end is making it invalid. I have searched the registry and there are no paths in there. I actually searched just for the word garmin, which means that any entry that contains that word would come up in the results and I did not find the path. The path is correct per say, at least it would be correct if that C:/ wasn't tacked on the end. I've seen errors like these before, but usually not on software that is put out by big companies, usually it's from crappy little programs, or cheap freeware. See things like "c:\\folder" or "c\Folder", just the littlest things can get your app jammed up. I guess there aren't that many people out there experiencing this error since it is almost nonexistent on google. It's not that big of a deal for me, I just wish I could take advantage of the convenience.
tcassidy
The only reference I see internet search-wise is a Garmin forum one which Ken responded to. No answer there though.

Terry
tcassidy
I am not sure how to test this feature. What site do you use to send addresses via Communicator? The FAQ doesn't list what sites are supported.

Terry
guitarmonster
Google maps. Always worked fine for my Nuvi 265WT, just won't work for the Mobile PC version
guitarmonster
I decided to do a search of the entire hard drive, filenames and their contents for the phrase "Garmin Mobile PC". Hopefully I will find something, however if the program uses any kind of encryption or a non text based format, i'm not going to find anything. It's going to take a really long time because the files are not indexed so the search is happening the old fashioned way.
tcassidy
What do you have to do in Google Maps to use the Communicator program? I hate to be an annoyance but have never tried this and don't see a way to tell it what I want.

Terry
guitarmonster
It's real easy. Pull up a location on Google Maps, next to it click on "more". On that menu click "send". A window will pop up, click GPS on the left pane and then in the drop down box select Garmin, then click the send button. If the communicator plugin is installed you will be taken to the plugin page automatically, if not then you will be taken to the install page. It's really convenient for me since I drive a cab and about 99% of the time customers do not know where they are going, and they NEVER know addresses. I can look up businesses right there in Google Maps and begin navigation quickly, which impresses the customer and gets me bigger tips!
tcassidy
Sorry, I don't get Send in the More drop down. I probably have to sign in or something. With MapQuest, I can get to Communicator but it says GPS is not detected. I did go to the Communicator test page and it does list Mobile PC. Seems to be a disconnect here somewhere that I can't even get as far as you.

Terry
Ken in Regina
Terry, did you Find something first?

...ken...
guitarmonster
In that menu you should have

Zoom Here
Street View
--------------
Send
--------------
Move marker
Edit details
Report a problem

I don't see why yours would be different. Are you searching directly from google.com, or are you searching from maps.google.com?
Ken in Regina
It's not MORE, it's SEND. Then in the next window you click on GPS, etc.

I get the same error on my Windows XP system and Mobile PC 5.00.60. It appears to be a Communicator bug.
guitarmonster
Alright then, I had a feeling it wasn't just me. I sent Garmin a detailed email about it, and knowing them i'm sure they will rush to fix it. In the meantime alt+tab will be my friend.
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