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Microsoft Streets & Trips 2011 Trial not starting after installation
Confused
I have downloaded Streets & Trips 2011 twice - did the install - says it is there - click and get the window to activate or use trial - click trial - but it does not start? Nothing happens! Using Vista - any ideas?
Baja Boojum
I had an interesting thing happen with Streets and Trips 2011 on Windows 7 32 bit, though perhaps not related to your problem.

S&T worked fine, but earlier today I ran the Microsoft Live OneCare Scanner. All my .est file associations disappeared and I couldn't re-associate them with Streets and Trips. S&T didn't even show up in the list of available programs even though it was still on my computer and opened when I used the shortcut. I didn't find any other file association problems. I re-installed S&T, re-associated the files, and now all works normally.

I've never had this happen before with many annual versions of S&T and regular use of the MS scanner, but it may not be related to either this 2011 version or the scanner. I've posted this just in case anyone else sees similar problems.
GeeksOnTour
Here is something worth a try. You may need to run the application as 'Administrator' in Vista. Right-click on the icon and choose 'Run as Administrator.'
Confused
You guys are way ahead of me in the learning curve for computers.

I don't know what OneCare Scanner is so don't think I have that and I do not know what .est extensions are.

I right click on icons and on folders and I do not see anything that tells me how to run as administrator.

On another thread someone said to start using Streets .exe in the 2011 folder but I don't see any .exe file there anywhere. Maybe my download did not get everything downloaded even though it said it was successful?

Whenever I click to start I get the window asking if I want to activate with the code numbers or run as the free trial so I click for free trial and up to that point something is going on - but that is about it?
Marvin Hlavac
To attempt to start Streets & Trips, do the following:

  1. Right-click the Streets & Trips icon on your desktop (or on the Start menu);
  2. On the menu that opens, select "Run as Administrator"

If the above works, you can set Streets & Trips to always run with admin privileges, by doing the following:

  1. Right-click the S&T desktop icon (or the S&T icon on the Start menu);
  2. Select "Properties"
  3. Click the "Compatibility" tab
  4. Place a check-mark on front of "Run this program as Administrator"
  5. Click "OK"
Baja Boojum
The .est files are the ones Streets and Trips creates when you save a particular trip plan. For instance, if you plotted a route from Chicago to New York, hit the save button and named it 'Trip To Grandma,' then you'd see a file with the following name:

Trip To Grandma.est

You could then click on it to re-open the grandma trip map, or open it when you're already in Streets and Trips.

The problem I had was my computer couldn't figure out that you have to use Streets and Trips to open one of these files.
Confused
OK - tried that - don't know why, but I do not get any Run As Administrator coming up anywhere - I have Right Clicked on the desktop and on the Start menu icon and gone to Properties and everywhere else and still see nothing related to Administrator - I am using Vista in about a 2 year old Dell 1420. I must have done something wrong somewhere, but I can't figure it out. I am going to dump the whole thing and start over with a new download...

Thanks for all the help - any tips, tricks, clues would be greatly appreciated.
Marvin Hlavac
That's OK, if you don't see the "Run as administrator" option when right-clicking the icons, just test the following instead:
  1. Right-click the S&T desktop icon (or the S&T icon on the Start menu);
  2. Select "Properties"
  3. Click the "Compatibility" tab
  4. Place a check-mark on front of "Run this program as Administrator"
  5. Click "OK"
tcassidy
That is because it is just a 'phoney' shortcut. If you want to try the 'run as admin', right click on the streets.exe in the 2011 folder you found before.

I don't have 2011 on my Vista laptop but it should be the same as 2010.

Terry
Attached Images
run-.jpg  
Confused
OK!!! Found the Streets .exe and right clicked and clicked Run As Administrator and it finally opened!! BUT - then I closed to see what would happen next. I created a shortcut on the desktop to Streets .exe and clicked and it gives me that window asking if I have a key or want the Free Trial and I click for the trial and nothing - but if I Right Click and do the Run As Administrator again it opens. So it appears I am going to have to jump through all these hoops again every time I want it - so I am sure I am missing something - and why it is not just a click away?? I haven't tried Mega File yet. I have a bunch of chores in the garage so need to walk away from this for awhile.

BAJA - I did take a look for Arco Norte but don't see it yet. I know there are other new roads but haven't had time to look. I think Arco Norte is probably the most important new road in all of Mexico.
tcassidy
Check the compatibility tab after right clicking and choosing options. There is a privilege level section there but my 'Run this program as admin' is greyed out. Yours might be available.

Or, try turning off UAC. Its in the msconfig -Tools tab. You can get to msconfig by typing msconfig in the Start Search box as before.

Terry
Attached Images
uac.jpg  
Confused
OK - I finally got the Compatibility Tab to come up and Checked Run As Administrator so now when I click the desktop icon from Streets.exe it starts again with the window asking to choose Enter Key or free trial - so I guess this will just keep coming up until I pay for 2011 - I can't recall if I have used a Free Trial before so don't know if this is normal. So far I can't find a way to just click and have S&T 2011 jump up without requiring some hoop jumping on my part.

I did find he UAC in msconfig but it was already disabled.
tcassidy
Yes, that is normal.

Terry
GeeksOnTour
Hey Confused,
We all had to learn. No one is born knowing this stuff. I didn't want to presume your level of technical knowledge. The explanations are right on.
Jim
GeeksOnTour
Boojum,
It is unlikely to cause your problem, but One Care scanner has the ability to make changes to the registry. There is a function of the scan to evaluate and 'fix problems' in the registry.
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