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How to configure old GPS Locator to work with new Microsoft Streets and Trips?
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I purchased Streets and Trips 2007 with GPS locator several years ago. The program malfunctioned and I downloaded Streets and Trips 2010, but didn't download the version with the GPS locator because since I already have a GPS device, I figured I could just use the old one. Now my laptop doesn't find com4 when I scan prior to configuring my GPS.

Is there any way I can use my old device with the new program, or will I have to purchase a whole new program?

My apologies that this post is so long. I'm an old guy and fairly new to high-tech.

Thanks for any help you can give me.
tcassidy
S&T 2010 or 2011 should work fine with the older GPS. Are you sure it is on COM 4? You can check in Device Manager in the Ports(COM & LPT) section to ensure your GPS driver is loaded properly and which COM port it is using.

What Windows operating system are you running?

Terry
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I am using Windows XP SP3, media center edition.
My previous st_2007 used com4 when configuring. When I would perform a scan, com3 and com4 would both show up but com4 was where the gps was found.
Now when I scan, only com3 appears, and it shows that no gps device can be found.
tcassidy
There are several ways to get to Device Manager. You could right-click on 'My Computer' and choose Properties, the Hardware tab and then Device Manager button. Or get to the System Properties screen from Control Panel - Performance and Maintenance - See basic information about you computer.

Once there, click on the + sign next to Ports (COM & LPT) to expand that section. I don't have a GPS350 as you probably do but the GPS500 when connected to a USB port looks like this in Win XP . Yours should be similar.

Terry
Attached Images
device-manager.jpg  
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Thanks Terry!
My device manager has no listing for Ports. Guess that's the main problem, but how do I install the driver? Or where can I find it?
Thanks,
Mike
tcassidy
When you plug the GPS in, does Windows tell you it sees a new device? In Device Manager, are there any entries that have a yellow exclamation mark, particularly when the GPS is connected?

Terry
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I took a pic of my device manager page and added it to my profile here. Perhaps you would have time to look at the picture and figure it out from there?
If you need a clearer pic, I could email it to you.
tcassidy
I think the driver would be on the Microsoft Update site. However, if you are seeing a yellow exclamation in Device Manager when you connect the GPS (actually a GPS-360 not 350 as I said before), see if you can update the driver for that device. If your system does not have it and can't find it on line, it is available on the Pharos site. Look well down on this page for the XP driver for the USB-360.

http://www.pharosgps.com/support/downloads/list_subcategory.asp?SUBTYPE_ID=35

Terry
tcassidy
I have no idea what a digi port server is. Does it go away when you disconnect the GPS. If so, uninstall it in Device Manager and unplug your GPS. Then reconnect your GPS and see if Windows can find a driver for it.

Terry
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I tried uninstalling the digi port server, and it quit responding. I used task manager to close the program, and when I re-opened disk manager, under the muli-port serial adapters heading, it now reads: Standard Realport Device, not Digi port server.
Windows is still not recognizing my device.
tcassidy
The GPS-360 is not a multiport serial device of any type! Does the listing go away when you disconnect the GPS?

Terry
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My device is a GPS-500, and the heading is still there, though I have disconnected my device.
tcassidy
Sorry, the GPS-500 is the device I have and should show up as in my screen shot. If the other listing does not go away when you disconnect the GPS, then it is not related to the GPS and probably will not have any effect on whether the GPS works!

When you connect the GPS-500 to your computer, does Windows say it sees a new device and look for drivers? Does the blue light go on in the GPS?

Terry
Marvin Hlavac
imicon, what happened to the 2007 version of the program. How did it malfunctioned? Did the GPS stopped working, or was it some other issue?

If the GPS features of the program stopped working, it could be due to the GPS receiver being faulty.

Does the computer make a sound or pop a message in the bottom-right corner of the screen when the GPS unit is plugged in? If not, it could be faulty.

Also, if it doesn't glow blue when plugged in, it means it is not drawing power from the USB port, and it is faulty, or the connection/connector/wire is faulty.
imicon
The blue light comes on, but Windows does not find the device when I plug it in. I think the dongle (the black rectangular connector that the device plugs into) is defective but don't know where to find one.
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