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Live Search in Microsoft Streets & Trips not working as expected
ScottD
Greetings,

I just purchased Streets & Trips 2010 (grrrrrh--now I know Best Buy should have been selling S&T 2011). I'm running Vista and IE9 on a laptop. What I'm finding is that the browser isn't opening when I click on any of the search results. I do get the little box on the map.

Is this a compatibility issue? Has anyone else experienced this?

Thanks in advance,
Scott
SpadesFlush
Welcome to the Forum, Scott.

Could you be a bit more specific? An S&T search will not open the IE9 browser, it will just find the object of your search on the S&T map. What "little box"? Perhaps if you included some screenshots we would be able to understand.
ScottD
When I do a search, for example by entering "museums, washingtondc" in the search field (it took me forever to figure out that you had to type washingtondc rather than the more natural "washington, dc"), after two dialogue boxes (the first in which you specify the city, the second where you select "businesses" in order to see all the museums), I'm presented with a list of search results in the left pane. At this point the map shows DC and lots of little red markers (one for each of DC's museums). When you select one of the museums listed in the left pane, a little text box appears on the map along with a line between it and the red marker. In the text box are the address, name and telephone number of the place. I'm led to believe from the documentation that a browser window should open too revealing lots of online information concerning the selected business. I'm at work, so I can't do screenshots at present. Is this enough detail?

Thanks for your response.
Scott
Marvin Hlavac
Hi Scott,

It would be nice if the Live Search results included links to web sites of the respective businesses. I just did a quick test search, but I failed to see such hyperlinks.

In your 2010 version, the only links you likely see are the "Send to Mobile" and "Add to Route" links, but their purpose differs from what you are expecting.

The following discussion may shed a bit more light on how Live Search in S&T works: http://www.laptopgpsworld.com/2226-how-use-live-search-ctrl-k-microsoft-streets-trips
SpadesFlush
Scott, when you say
Quote:
I'm led to believe from the documentation that a browser window should open too revealing lots of online information concerning the selected business
may I ask what documentation gives you that impression?

You CAN create pushpins that link to websites, however. In Help, it says
Quote:
Pushpins to mark the locations of your home or office, favorite restaurants, or any other place on the map. You can include text with a Pushpin, or you can add a link to the World Wide Web or to a file on your computer or on a shared network.
But you would have to do it; S&T will not do it for you. If this is in line with your needs, how to do it has been discussed in this Forum and we can point you to those discussions and, I think, examples. Let us know.
taoyue
Scott, are you positive that you cannot take screenshots? Press Alt + PrintScreen, then open up Paint and press Ctrl + V.

Companies have been known to disable a LOT of Windows features using Group Policy, but my impression is that screenshots are not commonly disabled. (For one, it makes it harder for IT to run help desk functions.)
ScottD
Good evening!

Under "About online content" in the help, it says:

"After you’ve specified the place you’re interested in and clicked the name in search results, Streets & Trips connects to the Bing web site, which instantly scans the Internet to find online articles, maps, and other types of information about that place."

This does not happen on my computer.

Thanks,
Scott
SpadesFlush
Thanks for clarifying your source of misinformation from the S&T Help menu, Scott.

It is not just your computer; I would bet it is universal. It does not work the way the Help menu describes it on my computers, either, and I would infer from Marvin's response above that it does not work on his, too. This leaves me wondering if this was a feature of an earlier version of S&T that was removed by the time MSFT got around to 2010 but neglected to rewrite the Help menu accordingly.

I hate when software companies withdraw features from their products seemingly insensitive to their user bases that might have been deriving some benefit from the features. Long-time users of S&T have seen this sort of thing before, so I suppose we should not be surprised. What is even worse is when the product Help documentation does not keep up with the evolving functionalities (or not).

Sorry about that Scott, but I think you are out of luck if you needed that click-through functionality in S&T 2010.
SpadesFlush
P. S. I agree about "washingtondc" that you described above
Quote:
When I do a search, for example by entering "museums, washingtondc" in the search field (it took me forever to figure out that you had to type washingtondc rather than the more natural "washington, dc")
SpadesFlush
P. P. S. I suggest caution in using "Live Search;" it seems unreliably incomplete. For instance, if I modify Scott's search slightly and insert "restaurants" in place of "museums" I get wildly inadequate results. Obviously, there are thousands of restaurants in Washington, yet Live Search finds only a few dozen. I have no idea why the ones chosen appear as they do and all the others do not. In fact, I have no idea how Live Search works at all. I guess that's why I haven't been using it.
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