HomeGarmin


How to use Lifetime map update with Garmin Mobile PC
SnoBear
I've read the FAQ and haven't come up with an answer. I just purchased a Lifetime map update for my Garmin Mobile PC application. It is the version with the GPS 20x receiver. I also have a Lifetime license for my Nuvi 765.

Download the update from Garmin - says all is well, but no new map in GMPC. Go in to Mapsource and add the unlock code. Highlight the map and send to GMPC. Start GMPC and get error that it can't unlock the map for unit ID # xxxxx.

Waiting for some response from Garmin tech support.

Any thoughts would be appreciated.
tcassidy
The map update you downloaded is probably for your Nuvi. Go to the MyGarmin site and download the one for your GMPC to the computer that has it installed. You will have to have the 20x connected to start the process.

Terry
SnoBear
The computer that has GMPC installed also has Mapsource and the maps for the Nuvi. The GMPC update was downloaded from the Garmin site and was selected for GMPC.

Too complicated, too confusing. Maybe Garmin tech support can figure this out.

I'll post results...
tcassidy
I have 2 Nuvis and GMPC and had to download it 3 times. Possibly the new auto update will fix that but for now, you have already downloaded the Nuvi one. You have to do it again from the MyGarmin site with your 20x/ GMPC as the device.

If you have already done that, your GMPC should show NT 2012.10 ALL in Tools-Manage My Data-Map Sets. You do not have to transfer a map using MapSource!

Terry
SnoBear
Downloaded twice and it didn't show up in GMPC either time. When I downloaded for GMPC there was no option to save to the PC - only to the device (GMPC). When I downloaded to the Nuvi (weeks ago) I selected the option to save it to the PC and the device (Nuvi).

Just some more info ...
tcassidy
That sounds like the right approach to me. Did you check Map Sets to see if it was there? If you are still getting the can't unlock message, that is because of the one you transferred. One way to get rid of it is to delete it from that same location...it will be the one with the asterisk next to the listing. Highlight and click the delete button. Click the other entry and it should be 2012.10.

If you can't get in to Mobile PC because it doesn't like the duplicate maps, go to the Mobile PC folder and delete the file gmapsupp.img and then try again.

Terry
SnoBear
Downloaded for a third time just for laughs. Nothing in the map sets except for the autoroute base map and the 2009 built in maps. The only way I was able to get 2012,10 in the map sets was with Mapsource, but can't access the maps due to unlock nonsense. I've got keys, codes, unit ids, serial numbers and a partridge in a pear tree. I guess I need a dead chicken to twirl over my head while hopping up and down on one foot.
Hopefully tech support can tell me which foot to hop on.
tcassidy
Funny, I had no trouble with the process at all. The only difference in my setup is a 10x rather than a 20x. I am using a Vista 32 computer so that might be different but shouldn't matter. Marvin had an issue with Win 7 that required him to run GMPC in admin mode to get it to unlock but I don't remember the particulars. What operating system are you using?

Terry
tcassidy
Check the Mobile PC FAQ on this page, particularly question 2. See if that helps.

Support

Terry
Marvin Hlavac
Hi SnoBear,

Yes, Terry remembers these things always remarkably well. I did have a slight "issue". After downloading and installing my first map update, my installation of Garmin Mobile PC would not allow me to see the newly installed map data. I had to set GMPC to run as Admin. Then all was OK.

I'm running Windows 7 64 bit and Garmin Mobile PC GPS 20x.
SnoBear
Tried the "Run as Administrator" thing to no avail, but I did transfer a map file from Mapsource that is about 350 MB and GMPC is quite happy to use that. That is on a 32 bit Vista machine. I am now in the process of creating a full map file and sending it to GMPC on a 32 bit Windows 7 machine. First try failed with "Access" issues, so I'm trying again running Mapsource as "Administrator".

Bad joke ...

Thanks for everyone's help so far.

Brad
Boyd
I recently installed MobilePC on Win 7/32 and you definitely need admin access to change anything in the program's folder. When installing my own maps (gmapsupp.img file), I get an alert saying I need admin privileges. But it's a no-brainer the way I have my system configured, as I only need to click on a button in the alert box to activate admin privileges for this operation.

No idea how any of this relates to Garmin's updates however.
tcassidy
If you don't install everything in Program Files, the default location, you won't need admin priviledges.

Terry
SnoBear
Well, I finally got a full map set into GMPC on the Vista machine by downloading and transfering a full map set on the Windows 7 machine and copying the GMAPSUPP.IMG file from the Windows 7 machine to the Vista machine.

Works fine.

When I downloaded the update from Garmin, the GMAPSUPP.IMG was not created on either machine. I had to transfer from Mapsource on both machines. I couldn't create a full map set on the Vista machine that worked, but was able to create a 650 MB map set that worked fine.

I believe we are due for the next map up date later this month and I can then try to further understand and refine the process.

In the mean time, I have some route planning to do for the next leg of our journey.

I will post more as I figure it out.

Thanks for every one's assistance.

Brad
Boyd
I would expect the updated maps to be in gmapprom.img, not gmapsupp.img. Isn't the update intended to replace your existing mapset?
© laptopgpsworld.com About