Couldn't wait for their support system to get back to me, so I had to see if I could fix it myself, which I did. Here's what I did (easier than it'll look):
I started by going through all the text files in the CoPilot directory, hoping to find something where I could simply 'turn it off'. No go. Posted on CoPilot's Twitter accounts as well as Facebook, hoping for a quicker response.
I then thought I'd try changing the date on the computer to a future date, just to get rid of it. It was set to expire in 5 days, so I went 7 days ahead. Started CoPilot and was then prompted that the Live Traffic had expired and if I'd like to renew (basically the exact same window I was getting before). However, when I hit 'No' this time, it closed that window and dropped me back to the map. That'll work.
Closed CoPilot and restarted. Got the same window with the same results. Cool. I can live with that.
I then changed the date back to the current date and opened CoPilot - same 'Expired' window. Hit 'No', still goes to the map.
I then closed it, reopened and told it that 'Yes', I'd like to renew. It took me to the screen for doing the purchase. When I hit 'Buy' I get a subscription error (don't know the exact wording, but it basically failed). Hit 'Ok' and back to the map.
So, as of now CoPilot is working perfect (except no Live Traffic). I'd like to renew it, so sent a new Support Ticket in for that. I'm fine without it, though.
To sum it up, if you get the error with it crashing, here's what you do:
- Close CoPilot (if it's not already crashed)
- Change the date to 1 week in the future
- Open CoPilot
- Tell it 'No', you don't want to renew
- Close CoPilot
- Change the date back to the current date
Once I hear back from them, I'll let you know what they tell me about both issues (the crashing and how to manually renew).
Shew