This isn't a good start. Got up this morning and did the install of CoPilot onto the PC. Once it was finished, I ran it and was instantly asked for the product key, which was in the order summary email. I copy/pasted that and I'm prompted that the key is invalid.
Edit: Found the problem: When it asks for your product key, you'll need to manually type it in. Doing the copy/paste 'looks' right on the screen, but it apparently isn't. Once I typed it, it went right through.