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Getac B300 GPS (internal antenna) not recognized by Microsoft Streets & Trips
robb71
Have a Getac B300 with an internal GPS and internal antenna. I have installed Microsoft Streets and Trips 2013, but it does not find the GPS in the computer. Does anyone know what I need to do to get this software to connect with the internal GPS?

Thanks.
Ken in Regina
First, you need to be sure that the internal GPS is sending the data at 4800bps. Streets&Trips will not accept the data at any other speed.

Second, you need to be sure the internal GPS is only doing updates at 1Hz (eg. 1 update per second). Many modern GPS devices can do more updates per second if you want them to (eg. as many as 5Hz or even 10Hz). Streets&Trips will not accept data for any more than 1 update per second.

...ken...
Ken in Regina
You can use the GPSInfo program to test your internal GPS receiver:

http://www.usglobalsat.com/s-24-support-drivers.aspx

...ken...
tcassidy
And if the bit rate and/ or refresh rate is not adjustable to rates S&T will accept get a copy of GPS Gate. It can deal with that with little effort.

Terry
robb71
Thanks Ken and Terry, will try all of this later today when I get to the comp.
robb71
Installed GPSgate but it was unable to detect the internal GPS. Even though the GPS was on and connected to 11 satellites and running perfectly fine. GPSinfo was installed but when run it gave no information at all.
tcassidy
You can only address one piece of software at a time from your GPS. If some program was telling you the status of your GPS, other software may not be able to find it until you stop using whatever that original software was.

GPS Gate can only automatically detect devices that are operating at 4800 or possibly 9600 bps. If the internal GPS is faster, you will have to manually detect it. The method could be from some other software letting you know which COM port it is on and its bit (baud) rate (eg. GPS Info) or by looking at the COM port listings in Device Manager.

Terry
tcassidy
It is also possible that all this is moot. Once you stop the software that is telling you about the number of satellites the GPS is detecting (whatever that program might be), S&T might be able to detect the GPS without any help!

Terry
SpadesFlush
It is not clear to me what you are doing, Robb.

Are you using the Configure routine that is part of the GPS set-up in S&T? For instance, I use a device that has a built-in GPS antenna but I also use an external antenna which has better performance. When I run a "Scan" as part of the Configure routine, the built-in antenna shows as active on Port 1 and the external antenna on Port 8. Both are available but on separate ports. I then select the one I want to use and proceed to navigating.
robb71
Finally got back to the comp. Thanks everyone for your help. After some trial and error and some issues with GPSGate not wanting to make a virtual COM port, the GPS is working perfectly and communicating with Streets and Trips 2013 flawlessly. Thanks again for your help.
tcassidy
Glad to hear you got it sorted successfully. Did you ever determine what the bit rate and refresh figures were for your internal GPS? It might be of interest to others.

Terry
robb71
The Getac B300 comes with a service called G-manager. In this manager the GPS can be started and stopped. This gives the impression that the GPS needs to be started in order to use. I found out the GPS is always on and turning it on in the G-manager prevents it from communicating with any other software. The GPS was on COM 4 at 9600 bps. I used GPSgate and set the input from COM4 at 9600bps and set the output to Virtual COM 6 at 4800bps. Streets and trips then recognized my GPS on COM 6 and everything works fine.

I didnt notice a refresh rate so the default refresh rate on the GPS must be fine for streets and trips.

NOTE: Virtual COM 6 failed to be created by GPSgate when i set it up. UNINSTALLING GPSgate and reinstalling it fixed the error.
tcassidy
Thanks for the complete research. That is valuable information! At 9600 bps the refresh rate is probably 1 Hz as you surmised.

Terry
tcassidy
Regarding GPS Gate;

You can add a virtual COM port or see the ones created by accessing the Output tab. To show it, right click on the GPS Gate icon in the lower right of your screen and choose Settings. Then the Output tab.

Terry
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