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Problem with iGuidance 4.0

This is a discussion on Problem with iGuidance 4.0 within the iNav iGuidance forums, part of the Software Discussions category; Ok, after favorable remarks concerning iGuidance 4.0, I ordered it from a sponsor and upon reciept, loaded it on ...



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  #1  
Old January 13th, 2008, 02:36 AM
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Question Problem with iGuidance 4.0

Ok, after favorable remarks concerning iGuidance 4.0, I ordered it from a sponsor and upon reciept, loaded it on my laptop. Specifics as follows:
Laptop-Everex ST5340T
OS-Vista Home Prem.
1 GB ram
S&T 2006 previously loaded and running fine.
GPS reciever- MS-GM-03 USB Puck

Well, iG4 worked fine, but S&T would not work, a warning message about the registry files not being correct. So, I tried to repair the installation, no fix. Then I did a registry clean, S&T worked then, but iG4 could not find Text to Speech or Maps (2 warning windows). I tried to load the maps 3 times but it could not find them. So, I completely uninstalled S&T, cleaned registry, and still no iG4, same messages. During this, I rebooted several times to clear Vista. So, I'm without any mapping software at the present. Oh, I tried to repair iG4 as well. Even went so far as to unregister it, remove it, reinstall it, and reactivate it, but same error mesages.

I have a problem ticket in with iNav, but expect it to be Monday at the soonest before I hear from them. Any ideas from you guys would be greatfully appreciated.
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  #2  
Old January 13th, 2008, 04:15 AM
edh edh is offline
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Default Re: Problem with iGuidance 4.0

Did you try copying IG while the disk was in the drive to your C drive or wherever you want these apps to be? When I first loaded iG the maps were only there while the disk was in the drive. Take out the disk and no maps. So iG told me to copy by going to My Computer,,find the drive where iG was, right click and go to propertys and copy it from there into my C drive. Works fine for me but I don't know if this is your problem.
I have XP Pro,,not Vista.
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  #3  
Old January 13th, 2008, 04:54 AM
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Default Re: Problem with iGuidance 4.0

Reloaded maps using the map loader tool with iG4. Did this numerous times as well. Same result.
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  #4  
Old January 13th, 2008, 07:20 PM
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Default Re: Problem with iGuidance 4.0

Hmm, sorry to hear about the problem . If iGuidance version 4 cannot find maps and if it cannot also find text-to-speech, then my guess would be that the program isn't installed properly. A way to fix this should be rather simple, though. I don't have the installation DVD around at the moment, and I even think you may have a little bit newer version than I do, but if you open Windows Explorer, and if you look at the content of the DVD, there should be a folder named iNav iGuidance. It should contain two folders: Maps and ScanSoft. (The ScanSoft one contains the text-to-speech stuff.). Assuming that you have already installed iGuidance 4 and assuming that you are still receiving the two errors (no maps, no text-to-speach), do the following: Right-click the iNav iGuidance folder in Windows Explorer, select "Copy", and then paste it to the root directory C:\

That should solve the problem (I hope).

P.S. You will not be able to run iGuidance and Microsoft Streets and Trips simultaneously. One GPS receiver can only connect to one GPS program at one time. You have to close iGuidance before you start Streets & Trips, and vice versa. If you desire to use two or more GPS programs simultaneously, then you may need some utility software, such as Franson GPS Gate, for that.
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Laptop GPS software reviews | Stores offering discounts to our members: Semsons & Co. Inc. and Deluo Electronics
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  #5  
Old January 13th, 2008, 10:13 PM
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Default Re: Problem with iGuidance 4.0

Thanks for the reply Marvin. I've tried that copy command as well, as that was mentioned in the installation brochure. Still no joy. Somewhere in the program, it must be pointing at a location on the disk other than where the iNav iG folder. I'm about to just redo the hard drive and just install iG4. What I was initially trying to do was just pick up the coodinates for my pushpins in S&T and add them to iG4. I hadn't even tried to start GPS tracking in S&T. I'm guessing that something is out of whack in the registry. I'm going to see if there is a restore point that I can go back to. It's a new machine, so I haven't added a great deal of stuff, and what I have added is mostly public domain software.
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  #6  
Old January 14th, 2008, 07:37 AM
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Default Re: Problem with iGuidance 4.0

Try the following (it will only take few minutes):

* Do not delete the iNav iGuidance folder (or anything else)

* Assuming the iNav iGuidance folder (with all it's content) has been successfully copied to C:\, proceed with the following steps

* Insert DVD to your computer

* When prompted to uninstall iGuidance, let the program install iGuidance

* You may need to re-insert the DVD to start installation process again

* Complete installation

* Try to start iGuidance now


(The idea is to have the C:\iNav iGuidance folder in place before the installation starts. Let's hope it works.)
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Marvin Hlavac

Laptop GPS software reviews | Stores offering discounts to our members: Semsons & Co. Inc. and Deluo Electronics
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  #7  
Old January 18th, 2008, 08:51 PM
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Thumbs up Re: Problem with iGuidance 4.0

Sorry for the late reply. I did try that suggestion and it still wouldn't allow the program to start. So, here's what I did. Removed the activation, restored (formatted) the system, and reinstalled everything but S&T. Works fine now.
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  #8  
Old January 21st, 2008, 06:49 PM
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Default Re: Problem with iGuidance 4.0

...and now I suspect you are afraid to install Microsoft Streets and Trips, aren't you?
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Marvin Hlavac

Laptop GPS software reviews | Stores offering discounts to our members: Semsons & Co. Inc. and Deluo Electronics
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