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Streets 2008 stopping after 5-6 weeks

This is a discussion on Streets 2008 stopping after 5-6 weeks within the Microsoft Streets and Trips forums, part of the Software Discussions category; There can't be any fault for either of you for trying to help. Thanks again, Mike Flannigan...


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  #106  
Old March 19th, 2008, 08:04 PM
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Default Ken

There can't be any fault for either of you for trying to help.

Thanks again,

Mike

Flannigan
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  #107  
Old March 19th, 2008, 09:56 PM
edh edh is offline
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Default Re: Streets 2008 stopping after 5-6 weeks

It would be interesting if Flannigan could let someone else who has a say "virgin" computer try his Streets and trips. If he did this and it installs and operates correctly Flannigan would have a pretty good idea that it might be worth the trouble to spend an hour or two cleaning S&T out.
My fear is that my copy of S&T 2008 might have a flaw like Flannigans that will show up at an inopertune time.
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  #108  
Old March 20th, 2008, 09:31 AM
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Default Ed

I have spent many hours cleaning out S&T. I think I could say I may have spent at least a half a day, or more doing that. I went to Microsoft and followed many of their suggestions and suggestions from the many other forums that I thought would help.
I'm not trying to say I have tried everything or that I know enough to do a thorough cleaning, but I have a pretty good knowledge.
I'm almost sure this happened when I downloaded the updates from Microsoft the first week of December. I am keeping the disc in hopes of seeing the "fix" Hunter Green talks about on page 7 / #99 permalink /. I look for that fix almost everyday.
I understand your concern as I see more and more people posting this problem on various forums.
Regards,
Mike Flannigan
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  #109  
Old March 20th, 2008, 03:10 PM
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Default S Nimo S & Ken

I opened the regedit and found automap. I did not delete it and go any further as I was concerned that I would be deleting Streets & Trips 2007 which I do have installed.
The "auto map" listing did not have an extension showing whether it was 2008or 2007.
Would you recommend I uninstall 2007 in ADD Remove programs and then try the regedit ???
I know I can reinstall 2007 if the exercise doesn't let me install 2008 correctly.
Thanks !

Mike Flannigan
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  #110  
Old March 20th, 2008, 11:06 PM
 
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Default Re: Streets 2008 stopping after 5-6 weeks

Quote:
Originally Posted by flannigan View Post
I opened the regedit and found automap. I did not delete it and go any further as I was concerned that I would be deleting Streets & Trips 2007 which I do have installed.
The "auto map" listing did not have an extension showing whether it was 2008or 2007.
Would you recommend I uninstall 2007 in ADD Remove programs and then try the regedit ???
I know I can reinstall 2007 if the exercise doesn't let me install 2008 correctly.
Thanks !

Mike Flannigan
I think you answered your own question. You can always reinstall 2007 after.
Remove both, clean every instance of the 2008 and 2007 out of the registry. There are mainly two keys you need to check.
HKey_CURRENT_USER
HKey_LOCAL_MACHINE
reinstall 2008 and check the registry to see if it's the same as before.

BTW: 13.0 is for 2006, 14.0 for 2007 and 15.0 for 2008

Last edited by toyfountain; March 20th, 2008 at 11:20 PM.
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  #111  
Old March 21st, 2008, 09:57 AM
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Default toyfountain

Thanks a lot for the lesson. I am leaving town in the next two days for a couple of weeks so I can't try it until I get back.
I'll do that then and let you know what happens.
As I said, I'm pretty sure this happened because of the Windows updates the first week of December, 2007 ??, but I'm willing to try anything as I'm learning a lot from people like you that may help me in the future.
Thanks again,
Mike Flannigan
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  #112  
Old March 22nd, 2008, 01:05 AM
 
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Default Re: Streets 2008 stopping after 5-6 weeks

If I had access to the faulty system I have an idea I would like to test, It's kind of hard to explain, but here's a summary.
Do you have access to another computer with "normal registry" of S&T 2008 on it? Like a desktop at home? If so there might be a way to export a copy of the correct key (15.0 of the Automap key) values, copying it and importing it back into the defective installation of S&T2008, set the product ID to all zeros, reboot, start S&T and copy the product id for the laptop and then copying the correct ID to the faulty registry. Only a theory, but maybe.... it could work.
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  #113  
Old March 22nd, 2008, 08:51 AM
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Default toyfountain

I do have access to my other Dell laptop that has a successful install of 2008 It was installed the same day Nov 1, 2007 as I installed to this new HP 9000t laptop, Vista Ultimate, 2g, 160g 1.86h, 17" which has S&T 2007 reinstalled and working well.

That theory begs a couple of questions.

1. Since I'm not familiar with this, but think I could perform it, are there any caveats that I would have to worry about. At the very least I should set a restore point before doing any of this ????

2. I probably should uninstall 2007 on this HP laptop ??

3. Perform the suggestion that S NIMO S wrote about and you clarified. ??

4. Then reinstall 2008 on this HP, then perform the theory you just put forth copying the correct automap key from the Dell install files??

5. The last part of your theory has me a little puzzled ("set the product ID to all zeros, reboot, start S&T and copy the product id for the laptop and then copying the correct ID to the faulty registry.")

Lastly, you're flattering the hell out of this old man to assume I'm capable of this, but I'm willing to learn.

Is that what would have to be done ??

Regards,

Mike Flannigan
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  #114  
Old March 23rd, 2008, 10:31 PM
 
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Default Re: Streets 2008 stopping after 5-6 weeks

Quote:
Originally Posted by flannigan View Post
I do have access to my other Dell laptop that has a successful install of 2008 It was installed the same day Nov 1, 2007 as I installed to this new HP 9000t laptop, Vista Ultimate, 2g, 160g 1.86h, 17" which has S&T 2007 reinstalled and working well.

That theory begs a couple of questions.

1. Since I'm not familiar with this, but think I could perform it, are there any caveats that I would have to worry about. At the very least I should set a restore point before doing any of this ????

Yes, anytime you're editing the registry you should backup your files in case the unthinkable happens. It can be risky. Having a recent restore point help plus having copies of all the files you can not afford to lose. Family pictures come to mind hare among several others.

2. I probably should uninstall 2007 on this HP laptop ??

It could help, while in theory it shouldn't matter. Your laptop S&T 2008 install though has demonstrated it doesn't follow expected results.

3. Perform the suggestion that S NIMO S wrote about and you clarified. ??

Yes they are the same I believe. Don't hesitate to remove S&T 2007 for this since you can re-install it later if you need it. having both version might be a source of confusion.

4. Then reinstall 2008 on this HP, then perform the theory you just put forth copying the correct automap key from the Dell install files??

I haven't tried this, but it is a theory. I think so far nothing else has worked. It might be worth a shot if you're willing to take the risk and try it. This is your decision to take.

5. The last part of your theory has me a little puzzled ("set the product ID to all zeros, reboot, start S&T and copy the product id for the laptop and then copying the correct ID to the faulty registry.")

I would set the product ID to all zeros because every ID number is different for each system. I guess S&T uses the Windows key, mac address or something else to generate unique product ID numbers. All zeros has been shown to work on my system at least temporarily. When and "IF" the program starts after copying the missing key values, it should indicate the product ID number in the start screen. Also, in the about files in the help section.

Lastly, you're flattering the hell out of this old man to assume I'm capable of this, but I'm willing to learn.

My mother is 72 and her husband is 77. I introduced both to the internet a few years back. It been a tough learning curve but both enjoy computing. My mother even has a palm, S&T with GPS and my previous laptop. I believe a person is never too old to learn if the desire is there. On the other hand, my in laws would not touch a computer if their life depended on it. It's a matter of personal choice for each.

Is that what would have to be done ??

In theory, yes, but since this is only a theory, it's very possible (even most probable) it will not work and if you are not too at ease with modifying the registry this is something that I hesitate to suggest. I do it because I know you have tried many steps already.

If you want to wait, eventually, I'll be getting another copy of S&T 2008 to install on my new laptop. I'll check the install registry once this is done. I'm hoping this install will bug just as yours so I can try it out myself. This is not a risk free attempt to find a solution. The system could need a complete formating and reinstall of Windows if something goes horribly wrong.

Regards,

Mike Flannigan
toyfountain
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  #115  
Old March 25th, 2008, 10:04 AM
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Default toyfountain

I have spent quite a bit of time studying the suggestion you made and I'm going to pass on it, because of my ignorance regarding the registry. I'm afraid I might make things worse. If I had a person of your knowledge that I could go back on I might try it. I'm going to stick with "If it aint broke, don't fix it". I'm going to stay with 2007, probably for a long time as I doubt I will buy 2009 even though I have upgraded each year for the last ten or so.
Thanks a lot for the time and effort you put into this, maybe someone else will pick up on it.
Regards,
Mike Flannigan
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  #116  
Old March 25th, 2008, 10:23 AM
 
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Default Re: Streets 2008 stopping after 5-6 weeks

I understand your decision. My theory is not risk free. This I wanted you to understand completely before you decided to try it or not.

In the meantime you could use the data folder of S&T 2008 to update the map data folder in S&T 2007. Your S&T 2008 purchase would not be a total loss and maybe MS will come up with a patch later for this problem.
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  #117  
Old March 25th, 2008, 10:30 AM
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Default toyfountain

Thanks for that tip, I will use it.

Regards,

Mike Flannigan
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  #118  
Old March 31st, 2008, 05:30 PM
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Default Re: Streets 2008 stopping after 5-6 weeks

I have been have same problems after 2 weeks of ST-08 working fine.
then stopped run after... reading all suggestion. i called Mic-tech. they did a remote connection to my labtop.looked at a few things and DL a ST_TOOLs.exe.
boom problem fix'ed
he deleted all his tracks i tried to look for what he used. But he deleeted.
So they have a fix.
if anyone know how to retrieve deleted stuff i will and share the fix
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  #119  
Old March 31st, 2008, 05:44 PM
Laptop GPS World
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Default Re: Streets 2008 stopping after 5-6 weeks

Hey, JIVEY,

Welcome to Laptop GPS World.

That sounds promising! It may mean Microsoft may have a fix for this issue. Anyone wishing to spend the time on the phone with Microsoft Tech Support? If you do, let the rest of us know...
__________________
Marvin Hlavac

Laptop GPS software reviews | Stores offering discounts to our members: Semsons & Co. Inc. and Deluo Electronics
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  #120  
Old March 31st, 2008, 06:04 PM
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Default Marvin

Thanks for letting me know about this. I keep looking on other forums including Microsoft and haven't seen anything yet.
I'll let you know if I see anything.
Mike Flannigan
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