Live Search Not Working?

I finally sent an e-mail to Larry... He suggested a re-install... That did the trick... So, the issue was internal with the initial loading of the program...

Thanks to all who took an interest...

When I try to search in Streets & Trips 2010, I enter a term, say "Subway" or "Wal-Mart", the Find window will pop up for fraction of a second and disappear, and nothing ever shows up in the Search Results pane except a red box with "No active searches" in it. If I add a city or other info, the Find window may flash a second or third time, but still nothing in the search results pane. If I add a zip code the map display may change to that zip. All of the specific searches appear in the drop down list, but never in the pane. Also other than addresses, no specific business search results ever appear.

I tried a complete uninstall and reinstall and no luck. During install, I do get a message about a Live component not being compatible with 64 bit OS and to contact the manufacturer. I suspect this is the problem, but email support for this issue is "down" at Microsoft

If any other users are having this issue, please advise if you have resolved it

I have a new Windows 7 - 64 bit.