Live Search Not Working?

Re: Microsoft Streets and Trips 2008

I have just tried using the Live Search function for the first time and have encountered a problem; "Could not retrieve results from the server." I am confident that I have connectivity because Live Search Maps is working. I have also waited overnight to make additional attemps. I would appreciate your help.

If you give additionnal details about what is the exact key words you used for the search, it could help to verify if we have the same problem...

I highlighted a pushpin to define the center of the search area and zoomed to set the perimeter as I wanted. The original search word was "ski." When that failed, I tried "gas." Thanks for your interest and help.

I am having a different issue.

It used to be if a clicked on Live Search, it would launch IE, and then Live Search would show a map of the area that I had in streets.

No, it launches IE, goes to Bing, and shows the area of our place of business, and not the map in streets.

any ideas?

thanks

For both posters with problems, as Larry from Microsoft posted in another similar thread here, a new version of Bing Maps (Live Maps, whatever) was just installed yesterday and it apparently has a few "wrinkles" to be smoothed out. One of them is related to its ability to pick up the location you are looking at in your PC map when you try to link to it.

Apparently Microsoft is aware of it and working on it.

...ken...

Here's the thread Ken mentioned: Show in MSN Virtual Earth Not Working. By the time you read this, the issue may be fixed.

Thanks very much

I guess patience is the remedy now!

Thank you for the help!

Does anyone know if this issue has been fixed? I am still not able to get Live Search to work. I am not sure that I am even getting out on the internet before I am receiving the failure notice. What are the symptoms of the failure when it is a result of the website not working?

When I right-click a location on the map in Streets & Trips, and then I select "Show in Bing Maps", the Bing map that opens seems to be centered on the location of my ISP (Internet Service Provider), instead of being centered on the location I selected in Streets & Trips.

That's the symptoms that I have observed. I trust it will be corrected shortly.

I just tested and I get the same thing. No matter where I right-click on the map in Streets&Trips2010 it always starts Bing Maps in Regina.

Same thing in Mappoint 2009.

...ken...

The fix for this will be rolled out tonight or tomorrow (depending on your timezone).
Until it is fixed here is a work around:
1. examine the URL in your browser and find where it has ...%7c...
2. highlight just the 'c' and change it to an 'e'.

Well, having never used the Live Search functions, POI or Maps, I am not sure how they operate properly. The Map search seemed to work okay... As I recall, the map opened and was centered on the pushpin I had highlighted and zoomed to the appropriate area/level. It is the POI function that is failing outright. I will wait until tomorrow and re-test after the fix is in place. Thank you for your help... I will post a follow-up...

As of Saturday, 11/14/09; 12:45 CT, my problem persists. Anybody know anything about the repairs?

I guess I must be misunderstanding the problem you are having. Here's what I did.

- In Streets&Trips I centered the map on the city of Calgary, then I zoomed so that the area of interest was showing (175mi on the zoom slider).

- I clicked on TOOLS and selected "Show in Bing Maps".

- My browser opened and the same area appeared in Bing Maps in my browser.

- I entered the word "ski" in the "Business Name or Category" box in Bing Maps and got ten hits ... mainly ski shops and ski areas.

If that's not what you are doing, we'll need more specific step-by-step details of exactly what you are doing and where it's failing.

...ken...